Tesco misprices and discussion thread 11

zaffybabe

Love_My_Bargains wrote: »

Not all tesco have got the same promotion, think the SEL must of been old.
I have just checked two of my main stores and the only SAMSUNG GENIO TOUCH they had was on vodaphone and was priced @ £89.97 with the saving if you spend £25 instore you can get it cheaper for £64.97.

I did not bother in trying out on this one as i did not spend £25 instore.

But good find well done :T

No, checked SEL and expiry date 16th May!

mb3006

I was wondering if anyone could put me right please. I was in Tesco a couple of days ago and there was an error on their lunch meal deal thing where everything went through at full price rather than all for £2. I pointed this out at CS and they said they would give me back the difference - when i queried this as I thought it should be DTD they said they had stopped doing DTD a couple of weeks ago - is this right? Many thanks

FloFlo

Nope still DTD, you were conned, I would go back and ask for the customer service manager and make a complaint.

mb3006

Thanks but she actually went and got the CS Manager when I queried it and he 'confirmed' that they had stopped doing it a couple of weeks ago!!

sinw

mb3006 wrote: »

Thanks but she actually went and got the CS Manager when I queried it and he 'confirmed' that they had stopped doing it a couple of weeks ago!!

If I had a clubcard point for the number times I heard that one i'd be able fly around the world :rotfl:

FloFlo

mb3006 wrote: »

Thanks but she actually went and got the CS Manager when I queried it and he 'confirmed' that they had stopped doing it a couple of weeks ago!!

Don't they have the customer blue board up, DTD is written on the bottom of there. Phone customer services at Tesco HO when they confirm that DTD is still alive and kicking complain strongly about the cs manager at the store. Tell them how upset you were at being treated unfairly andbeing lied to and ask them what they are going to do to put this right with you.

Unfortunately as has been the case for a long time some Tesco employees can't follow their own companies rules.

sinw

FloFlo wrote: »

Don't they have the customer blue board up, DTD is written on the bottom of there. Phone customer services at Tesco HO when they confirm that DTD is still alive and kicking complain strongly about the cs manager at the store. Tell them how upset you were at being treated unfairly andbeing lied to and ask them what they are going to do to put this right with you.

Unfortunately as has been the case for a long time some Tesco employees can't follow their own companies rules.

Never phone, always write........ try Sir Terry terry.leahy@uk.tesco.com

FloFlo

sinw wrote: »

Never phone, always write........ try Sir Terry terry.leahy@uk.tesco.com

Good point, I have had a good result emailing the address you have posted.

PennyForThem_2

What is DTD - and no, sorry not read the whole of this thread but would very much appreciate if someone could tell me what it means

Anic

PennyForThem wrote: »

What is DTD - and no, sorry not read the whole of this thread but would very much appreciate if someone could tell me what it means

Double the Difference.

If they charge you the wrong price, you get double the difference back from what you paid to what you should have paid. i.e if the item was priced at 10.00 and you were charged 12.00 you would get 4.00 back ( 2 x 2.00 difference)