Tesco misprices and discussion thread 11

fantacee

being new to this, and not brave enough to try it.. can I ask, today in my T I bought some frozen chips the SEL above them said 1.47, DS wanted a particular kind so I backed up along the aisle to see if I could find same thin cuts cheaper, I came across another SEL for £1 for the same chips as I had (bar code checked) although it was obviously in the wrong place and above a different brand (about 20 yards further down) - could I have claimed (or still claim) DTD on the misplaced label, even though it was also priced "correctly" above the goods I bought?

and if so I'm off tomorrow to check if it's still there

FloFlo

Just say you picked yours up from under the £1 label, make sure you accompany CS to the shelf or you may find the £1 label disappears.

sinw

Too True! Or take a photo on your phone too xx

heskpesk

FloFlo wrote: »

Nice to hear a good one once in awhile. Did they take it ok?:beer:

The manager tried to just refund me the difference until I pointed at the policy board behind customer services. He stated " I do know our own policy Sir"...obviously not!!!

parahandy

Bought two items from the chilled "Share" snacks range - mini hot dogs and Strips / Pops. Both were stickered 2 for £5, but charged full price. So got £2.70 back. Had a look online and the Strips and Pops don't appear to be in the offer any more, so SEL must have been wrong.

bylromarha

caroc wrote: »

I bought a Tesco Indian meal for 2 this evening, chicken tikka and chicken korma. The SEL said £5.00. All the others were £6.45. It scanned at £6.45 and as I'd checked the barcode I knew I'd get DTD and I did ! £2.90 back, so meal cost £3.55.

Did you see this on Watchdog this week?

They said that over the summer people were getting overcharged for their tesco meal deals as the tills added them up wrong.

The example they used was a £18.49 charge for a £9 meal deal. All I could think of was how did that specific meal deal get missed by MSE and HDUK?!

bylromarha

So glad I checked my receipt today

ANY 2 for £3 berries. I bought strawberries and raspberries. Offer did not kick in.
ANY 3 juices (longlife) for £2. I bought pineapple, exotic and apple mango and lime (some bizarre combination anyway...) Offer did not kick in.
Vine ripened tomatoes. Stickered £1, big signs £1. Charged £1.99.
Sunshine Kids easy view mirror. SEL £2.50. Charged £7.99.

Over £27 back in DTD.

Really felt for the CS staff, they were lovely, polite all through., gave DtD without any prompting, but had a lot on with a queue building behind me.

lexie55_2

bylromarha wrote: »

Did you see this on Watchdog this week?

They said that over the summer people were getting overcharged for their tesco meal deals as the tills added them up wrong.

The example they used was a £18.49 charge for a £9 meal deal. All I could think of was how did that specific meal deal get missed by MSE and HDUK?!

If I remember rightly, there were a couple of threads started on this, around the end of July.

dorajar

I bought one pf these on Monday as it was priced at £4.99 (£19.97 online). Went back today to get one for a birthday party present and SEL still there for £4.99 but went through till at £19.97. Lady at CS gave my £30 for over charge - although should have been £29.96.:rotfl:

clairewop

whats dtd?