High Bill - Where Do I Stand?

GeoThermal

sparkey1 wrote: »

Sorry to have to say it, the money is owed and should be paid. I know its a pain, but even when phones are on lock, they can easily come off of lock in a pocket or bag. I made 22 calls to my home in an hour once even though my phone was off in my pocket when I started my journey.

Your phone must have had the most badly designed on/off button ever!

Cavey

welshman10 wrote: »

Yes, moneygrabber, we were in San Franciso at the time, although from the time that they have given that the call was made (11 o'clock) it seems it was either 3am in the morning (when we would have been fasto!) or 3pm on the day we were flying home (which was a few hours after take off). They said 11:xx was the time of the call, but she didn't think to ask them if it was am or pm.

The best thing to do is establish whether there is a reason the call would not have been made. If you can show it is unlikely, you might get a further (perhaps significant?) reduction.

Otherwise, you're liable for the charges and would be best off paying the reduced amount. Sucks, but these are the rules