Can I have a Visa Debit with NatWest??

spindo

Just ordered mine through NatWest Actionline, the bloke went away to speak to a supervisor to get instructions on "how to do it" (Change me over from Solo to Visa).

He came back two minutes later saying he had ordered me one and I should get it within a week, until then I can continue to use my Solo Card.

Incidentally I didnt say my card was damaged or lost or anything, I just said something like "I believe you issue Visa Debit cards now - can I have one to replace my Solo".

chandleo

Nikkisun wrote: »

Thanks - I'll let him know. Although he might have to report his cards as lost as he has 2 accounts and I'm not sure they'll believe that both chips have suddenly gone wrong!!

As I said earlier though, people don't need to fib, you can just call up and say you'd prefer to have a Visa Debit card and they will order one for you, no need for people to be coming out with elaborate excuses

Nikkisun

chandleo wrote: »

As I said earlier though, people don't need to fib, you can just call up and say you'd prefer to have a Visa Debit card and they will order one for you, no need for people to be coming out with elaborate excuses

Cheers! Will let him know.

As he can't have telephone banking (he's under 16) can he still phone for a new card or does he have to go into a branch?

chandleo

He'd probably need to pop into a branch, however you could try calling the branch support number, just ring Actionline and ask for the number for his branch and give them a call, sometimes they can help out on things like this, others they can say you'll have to go in but worth a shot!

Nikkisun

chandleo wrote: »

He'd probably need to pop into a branch, however you could try calling the branch support number, just ring Actionline and ask for the number for his branch and give them a call, sometimes they can help out on things like this, others they can say you'll have to go in but worth a shot!

Thanks again!

Jack_UK_2

TBH, I dont think they will give him a full visa debit (could be wrong tho) Solo/ electron cards are for kids and tesco etc dont accept them online because of this. Basically if he had a full visa debit he could order alcohol/ cigarettes online without age verifacation

chandleo

No worries, glad to be of help

book12

Since your son is under 16, he will definately get a VISA debit (full authorisation).

willo65

If you call the branch number and get through to branch support line ask them to get branch to call back, they can order over the phone for you if th esupport team can't

stclair

Jack_UK wrote: »

Cool, Looking forward to my new car arriving now..... been stuck with solo and electrons for a few years now

Jack ive checked for ya fella and ulster bank did go live yesterday along with natwest.