I just bought a Dyson

devotee

Well I have an engineer coming to have a look at it in about a week, don't really want him to fix it, just want him to take it away so I can buy Miele!

JennyW_2

twinklyrach wrote: »

I love my DC14 animal to bits, personally. We do have a George as well (Henry's badass green brother) for sucking up brick/plaster dust, but I wouldn't consider getting rid of the Dyson because I don't find pully-alongy hoovers as good as uprights for carpets. It's the main reason I don't have a Miele hoover (I worship at the Miele altar but I don't like their hoovers. Meh.).

I too have the DC14 Animal. had it for about 4 years now and it's really had some rubbish to clear up - especially when we were renovating. The internal filter needs to be washed every 6 months which I did last weekend and now it sucks up even more

totalsolutions

Our Dyson's are great, sucks the carpets up too, yours must have a leak somewhere. Operator Error ?

Ebe_Scrooge

munkypuzzel wrote: »

They should call them Marmite...

Ive had two, they start off great, but seem to degrade over time, even if you clean the cleanable filters!

Love the Marmite quote ! Dead right though - I'm another vote in favour of Dyson. I like the fact that you can take them to bits really easily and give all the tubes and whatnot a good clean. If the suction is not good, that's the place to start - clean all the filters and also all the tubes and airways. And make sure the brushbar isn't clogged up with bits of hair, cotton threads, etc. When you put in back together, make sure all the parts click back into place properly, if the bits don't seal together right then that will certainly affect the suction.

CKdesigner

Miele vacuum cleaners are the best! They should really cost alot more than they do. Miele pretty much treat them as a 'loss leader', they believe if you have one of their cleaners and like it, then when your washing machine goes wrong you will probably replace it with a Miele as well! Always, always use the Miele bags and filters. I think at the moment Miele have an offer, 10 year guarantee on a vacuum cleaner for £30 - its designed to last 20 years though.

devotee

CKdesigner wrote: »

Miele vacuum cleaners are the best! They should really cost alot more than they do. Miele pretty much treat them as a 'loss leader', they believe if you have one of their cleaners and like it, then when your washing machine goes wrong you will probably replace it with a Miele as well! Always, always use the Miele bags and filters. I think at the moment Miele have an offer, 10 year guarantee on a vacuum cleaner for £30 - its designed to last 20 years though.

As soon as Dyson agree to give me a refund (fingers crossed) I'm getting a Miele!

RedBern

I'm a fan of Dyson - if when yours is upright you put your hand over the tube at the top (by the handle) it should almost take your hand off! If not, work your way down the hose and make sure everything is clicked in - and that should do it. I've got a retriever and I find it great for clearing up after him!

jingle68

i have a DC14 Animal & compared to my old DC04 its rubbish!
It just seems to push dirt along in front of it as if the head is too low to the floor unless I tilt it to one side in order to actually place the head over the dirt. As for Animal, It wont touch the cat hair on my carpets!
Tha spinning head attatchment is as much use as an ashtray on a motorbike, it just stops spinning when used on the sofa's
As another poster said, the later ones are over engineered c**p!

Wish i still had the DC04

Steve_xx

devotee wrote: »

As soon as Dyson agree to give me a refund (fingers crossed) I'm getting a Miele!

I'm not entirely sure how you stand here since you bought it from eBay. But you say you bought the item from a business on eBay, rather than an individual, and therefore the Distance Selling Regulations will apply. Under the Distance Selling Rules you would normally be entiteld to return it within 7 working days of receiving it. If you wait for a week until an engineer calls then you might actually forego your rights under this protection. Obviously if it's faulty then that opens up other avenues for you. But if you really want rid of it then I suggest that you might find it easier to pursue the Distance Selling Rules.

Here's a link that maybe of help:

http://www.businesslink.gov.uk/bdotg/action/detail?r.l1=1073861169&r.l3=1074033669&r.lc=en&type=RESOURCES&itemId=1073792574&r.l2=1079589261&r.s=sc

devotee

Steve_xx wrote: »

I'm not entirely sure how you stand here since you bought it from eBay. But you say you bought the item from a business on eBay, rather than an individual, and therefore the Distance Selling Regulations will apply. Under the Distance Selling Rules you would normally be entiteld to return it within 7 working days of receiving it. If you wait for a week until an engineer calls then you might actually forego your rights under this protection. Obviously if it's faulty then that opens up other avenues for you. But if you really want rid of it then I suggest that you might find it easier to pursue the Distance Selling Rules.

Here's a link that maybe of help:

http://www.businesslink.gov.uk/bdotg/action/detail?r.l1=1073861169&r.l3=1074033669&r.lc=en&type=RESOURCES&itemId=1073792574&r.l2=1079589261&r.s=sc

Yeah I actually bought it from the Dyson outlet on ebay where they sell reconditioned cleaners directly, have two weeks to return if not happy, but would have to pay the shipping back unless faulty which in my opinion is. So not just any seller, but manufacturer's own outlet.