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Ditch AVG for Avast?

1235»

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Nikiya wrote: »
    I had Avast in my desktop (now not connected to the web) and it worked fine. I installed AVG in my laptop and it is a pain.... they have been trying to sell me the paid version for more than two months, saying they have stopped updates on the free as from April 12. Not good. Definitely will ditch it. I was going to install Avast but seeing the comments about Avira and that in Review center both seem to rate high I tried to install it, but alas, they want to sell me something before (for their premium version):
    http://www.trialpay.com/featuredoffers/?c=3c168ad&tid=6rG-Y--

    Did not like that much... as for Kaspersky, never heard before, but reviews are not good:

    http://www.reviewcentre.com/reviews186373.html

    Still not connected to the web!
    Nikiya wrote: »
    I did not. I downloaded AVG 7.5 more than two years ago. It was a free version at the time. It would update itself all the time without warning and slow down your system. A couple of months ago they started warning they would not update that version anymore and that you should download the new one: 8.5.
    As it happens, I can read five languages. Perhaps you are not aware there are a lot of cultivated people out there who do not necessarily master IT technicalities.

    So why would you expect AVG 7.5 that you "downloaded more than two years ago" to be suitable to use today?

    You obviously totally ignored the prompts that you received to update AVG 7.5 to AVG 8.

    You may be able to read five languages but it did not help you as you have obviously downloaded the wrong products if you want free protection!

    Free products do try to get you to opt for their paid for version but the choice is yours for you to make, so long as you understand the options available.

    You admit that you have no understanding of IT but do not take advice from those that do, which I find quite amusing. Keep on struggling then.

    :rolleyes:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Nikiya
    Nikiya Posts: 552 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    AVG 8.5 was not a free version. Of course I try to follow advice whenever possible.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Nikiya wrote: »
    AVG 8.5 was not a free version. Of course I try to follow advice whenever possible.

    Only due to you not seeing the free version!

    AVG 8.5 FREE VERSION AVAILABLE HERE

    If you had followed the advice that you were given in your connection problem thread, you would likely have been connected long ago!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • stugib
    stugib Posts: 2,601 Forumite
    1,000 Posts Combo Breaker
    Nikiya wrote: »
    AVG 8.5 was not a free version. Of course I try to follow advice whenever possible.
    As someone who gets a call from the in-laws every time this AVG prompt comes up asking similar questions to yours, let me summarise what's going on: marketing!

    The prompt and pages they put in front of you are designed to confuse and get you to buy the full-price product. 95% of the page space discusses the benefits of the paid version. The 'Next' or 'Download' buttons that are the most obvious are for the paid version. But the free version links ARE there - you just have to read the whole page and look for the correct link, not follow what is the most natural and quickest path through the update.
  • Lola23
    Lola23 Posts: 1,650 Forumite
    Bake Off Boss!
    aliEnRIK wrote: »
    Assuming you mean the computer I would suggest as follows for starters ~

    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log here AFTER youve deleted everything it finds


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)

    Hi there

    Here is log for you to see. I'll post the next one shortly. Thanks for help

    Malwarebytes' Anti-Malware 1.36
    Database version: 2049
    Windows 5.1.2600 Service Pack 3
    27/04/2009 21:47:35
    mbam-log-2009-04-27 (21-47-35).txt
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 255284
    Time elapsed: 2 hour(s), 12 minute(s), 0 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 31
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 18
    Files Infected: 274
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\videoegg (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    Registry Values Infected:
    :hello: Never say Never :smileyhea
  • Lola23
    Lola23 Posts: 1,650 Forumite
    Bake Off Boss!
    This is next log for you to see.

    Might not be back on till tomorrow night.

    Thanks again

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 22:04:27, on 27/04/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\runservice.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\S3trayp.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNE.EXE
    C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [EPSON Stylus Photo R265 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNE.EXE /FU "C:\WINDOWS\TEMP\E_S131.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cab
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.profileheaven.com/images/multi-upload/ImageUploader2.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1195063781859
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    --
    End of file - 9746 bytes
    :hello: Never say Never :smileyhea
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Lola ~
    Use the AVG REMOVAL TOOL if you havnt already
    http://www.avg.com/download-tools

    TICK these in hijack then FIX them ~
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)


    Download SUPERANTISPYWARE (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and COMPLETE scan
    :idea:
  • Lola23
    Lola23 Posts: 1,650 Forumite
    Bake Off Boss!
    aliEnRIK wrote: »
    Lola ~
    Use the AVG REMOVAL TOOL if you havnt already
    http://www.avg.com/download-tools

    TICK these in hijack then FIX them ~
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)


    Download SUPERANTISPYWARE (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and COMPLETE scan

    Hi there

    Do I need to do anything else now? Also do we keep these programmes installed now...and if yes, how often should we use them?
    When we had AVG we had it set to do a scan every morning automatically. I'm not sure if we have the option to do this now so would I just scan every day when we get up or could we leave it longer now?

    Sorry for all the questions...your help has really been appreciated.

    It is going a lot faster today.

    Lola
    :hello: Never say Never :smileyhea
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    There s really no need to scan daily ~ it just slows your computer down and wears the hard drive out

    Id suggest alternating weekly scans with Avira, Malwarebytes and SAS

    I can look deeper if you like?
    :idea:
  • Lola23
    Lola23 Posts: 1,650 Forumite
    Bake Off Boss!
    aliEnRIK wrote: »
    There s really no need to scan daily ~ it just slows your computer down and wears the hard drive out

    Id suggest alternating weekly scans with Avira, Malwarebytes and SAS

    I can look deeper if you like?


    That's great...thanks for advice.

    I'll do as you suggest and alternate them.

    Lola
    :hello: Never say Never :smileyhea
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