Renewing BT broadband

cb101

Hi

Just noticed my BT broadband contract has run out and the price has crept back up over £20 month for option 2.
I'll probably renew as I'm out in the sticks and can't get many other options.
Does anyone know which is the best phone no to contact them on to try and negotiate a better deal?
Thanks
C

staffie1

look on their website

cb101

Thanks
I've done that and there are several no.s and so I wanted to know
if anyone knew which was the best one to call to get me to the right dept

BT_company_representative

Hello cb101,

I'll help you, send me a PM with your details and i'll get in touch with the right team for you.

Cheers

Stephanie
BT Customer Representative

espresso

Why does everyone think that BT is the only provider? There are hundreds of providers that can be your ISP even "out in the sticks". e.g. here

Do some more research!

cb101

thanks espresso- I am well aware of that and I know which providers are and aren't available in my area.

Jedi_Al_Khalaas

If I am an existing user , can I get the newer router as a replacement when I renew .

Other wise what is the point of signing up to another 18 month contract?

SimbaSimon

Hi,

I renewed recently and got it down to £15, I'm not sure if thats with or without VAT yet but its still quite a saving from the £22.50 it should be. The first time I rung up they quoted £17.50 though so depends who/what they say.

They also gave me a new homehub (improved black version v2.0) and matching hub phone.

I'm aware there are cheaper providers but BT haven't failed me yet and I don't really want to switch unless I have to.

Either a) say your wanting to leave or b) just ask for an offer for renewing your contract. They'll do it just to keep ya happy. You can renew your contract a month before it expires completely.

Simon1986

Whats the best deal you can get in a market 1 area (info from samknows.com) for bt broadband option 3 currently paying £22.50 per month. What sort of offer should I be able to get if renewing my contract?

Thanks in advance....

BT_company_representative

Hi Simon1986,

I can help you with this. I have sent you a PM.

Look forward to helping you.

David
BT Support

Jedi_Al_Khalaas

can you send me a PM as well BT company representative as I am on option 3 out of the contract period, would like the same reduction and black home phone and hub