Three Mobile Complaints

DJ_Rogerson

Hi Everyone, I thought you'd all like to know that you can speak with someone in the UK by calling:


01628 765000.


Request to be put through to the Exec Office, but you will need to have a case number.


I've just had a very worthwhile call, with a promise to review and call back within a specified time - you don't want to know my issues as it would take a week to explain!!!!


Good luck...!

vandy

DJ_Rogerson wrote: »

Hi Everyone, I thought you'd all like to know that you can speak with someone in the UK by calling:


01628 765000.


Request to be put through to the Exec Office, but you will need to have a case number.


I've just had a very worthwhile call, with a promise to review and call back within a specified time - you don't want to know my issues as it would take a week to explain!!!!


Good luck...!

Thanks I was struggling to escalate my issue and found the post useful. Have managed to get my case re-opened but lets see what happens.
I have over-spent £300 pounds due to a confusion in the tariff (the charges not being clear on the website). Now hoping that they do something about it.