Tesco Clubcard/Vouchers/Points/Deals - Post All Questions Here

susank

I also have not had my clubcard statement either. A delivery of 12 bottles of wine ( using lots of offers!) due tuesday was cancelled till Thursday and then never arrived - despite 2 e-mails and not even an automated reply and 3 phone calls I expect to have a phone call tomorrow to find out where my wine has gone - the weather is bad yes but not a phone message - surely that could have been done.
s

Happyroly

WELSH-DRAGON wrote:

I used my vouchers yesterday and bought 4 double pine wardrobes and four bed side cabinets. QUOTE]

Hi Welsh Dragon - hope you are a strong dragon if you have same experience as I did with MFI. Bought double bed, delivery men brought it into house, asked me to sign delivery note, I said "Aren't you going to take it upstairs". No, was the response. I wouldn't sign, we rang head office - told because of Health and Safety regs. one man couldn't take a bed upstairs. I told him there were two men only to be informed "But one of them is the driver"!!!!!!!!!!!!!!
Being a lady fast approaching retirement age and with a wonky back I then threw a hissy fit. In the end they grudgingly took it upstairs - not as if they were narrow or steep stairs either.
So be prepared!

Happyroly

aliasojo

Surprised to read that Happyroly....we got a super kingsized bed (6ft wide) and the delivery guys took it upstairs and sited it with no moans or groans. They had to struggle a bit on our stairs as the thing was so big but they perservered until it was done.

Just goes to show there are good guys and there are jobsworths.

dastephens

I placed an order with the Tesco vouchers the beginning of January for a new bedstead/mattress for my daughter - no problems with the vouchers, very straight forward.
Was stated delivery of 9th february, so booked day off work - but 2 days before, I had a phone call to state there was a delay on the bedstead I ordered and that the new delivery date would be 23rd March !! I wasn't very happy about this :mad: and have been a bit worried with the recent talk of store closures and staff cuts. I just hope if MFI do fold that I will be reimbursed for my vouchers by Tesco.

WELSH-DRAGON_2

Hello Happyroly - I am not a very strong dragon but hubby is !! previous to yesterday's order we bought a kingsize bedstead, kingsize mattress, a pine bunk bed, 2 single mattresses and one computer chair all with tesco vouchers and the delivery men were excellent and took it all upstairs, suppose it depends on the delivery chaps.

I am sure MFI will continue for a while, but even if they did go bellies up I am sure Tesco would have to reimburse us.

compmad1

Thanks Clowance and susank - I feel reassured. I'll leave it another week before chasing the vouchers. Please post if you end up getting yours.

Burlesque_Babe

I've not had mine yet either - I'm never usually this late in the posting of them. I'm an 'F' and I'm in the south. Think I'll keep waiting until the end of next week, then give them a ring as i'm expecting quite a large amount.

Jabberwock

Hi,
I'm still waiting for mine too, normally I get mine really sharpish, so I've given myself a deadline of Wednesday next week and then I'll give them a ring................the worst thing is I'm actually needing to do a shop with them but knowing my luck I'll go and do my shop and then my vouchers will arrive........Grrrrr!!!
Must admit I'm feeling a bit better now knowing that there are others still waiting too, anyway will let you know if they arrive next week.

susank

No clubcard vouchers but I got the wine the lovely wine - they phoned this morning and lots of excuses as to no deliveries this week in this area due to snow! then they delivered it - my friend got her shopping on Wednesday this week just along the road so they had a problem but not telling truth and I got no paperwork at all with the wine so dont know what they have taken as discounts! My clubcard receipt last week said receive by 9th March so hopefully soon
s

suekjw

dastephens wrote:

I placed an order with the Tesco vouchers the beginning of January for a new bedstead/mattress for my daughter - no problems with the vouchers, very straight forward.
Was stated delivery of 9th february, so booked day off work - but 2 days before, I had a phone call to state there was a delay on the bedstead I ordered and that the new delivery date would be 23rd March !! I wasn't very happy about this :mad: and have been a bit worried with the recent talk of store closures and staff cuts. I just hope if MFI do fold that I will be reimbursed for my vouchers by Tesco.

At least you got a call! I only found out a bed due for my some on the 14th Feb wasn't going to be here when I phoned to find out if it would be an am or pm delivery! They said they could deliver the matress but not the bed - I told them what to do with that idea! I was told the bed 'may' arrive during March. At that point we cancelled the delivery and brought a bed from Argos instead!

Am still awaiting the points to go back on my Tesco account, but I'll let you know!

Sue