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Anyone else finding the application for the Natwest e-ISA confusing?

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Comments

  • zedyy
    zedyy Posts: 149 Forumite
    OK guys, I'm in the same boat so I might need some help here. Seems like alot of you have got further than me....

    I have a Natwest account which I opened recently, It's active and has £1 in it as I specifically set it up for the Natwest E-ISA to transfer in my £3500 from my Lloyds ISA account. According to the Natwest website it says an E-Isa will be automatically set-up, but, the only ISA that was set-up was the CASH ISA PLUS which pays a crappy rate and does NOT allow transfers, so I closed this (ISA) down immediately.

    Now, my question is how do I go about opening a Natwest E-ISA?
  • zedyy
    zedyy Posts: 149 Forumite
    OK Nevermind, i managed to open an account, hope to recieve the paperwork shortly.
  • PinkPig
    PinkPig Posts: 257 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Has anyone got any experience on how long it takes to transfer an ISA to a Natwest E-ISA from another provider? I opened an account online (with the ridiculous having to lie about making a £1 initial deposit problem) and then once the account was open sent off a transfer form a few weeks ago. The old HSBC ISA has now disappeared from my HSBC internet banking but there's no sign that the money has been credited to the Natwest account yet.
  • digivate
    digivate Posts: 46 Forumite
    edited 13 April 2009 at 3:31PM
    I think the rules are that it has to turn up in your new account within 30 days, but it will probably be much quicker than that. I would imagine that the balance will show up in your new ISA account in a week or two ... maybe less.

    Most banks transfer the money by posting cheques to each other. A few banks are using a new electronic system that should be quicker and have less issues (i.e. cheques lost in the post) but unfortunately HSBC isn't one of them.
  • lasci
    lasci Posts: 52 Forumite
    I have applied online for mine, will post on how long it takes to arrive when it happens...
  • byb3
    byb3 Posts: 188 Forumite
    I am already a Natwest customer and I also found the process confusing and simply unprofessional. Needless to say I eventually managed to open it after having to lie on the application form. I have printed out the form to take into Branch tomorrow.
  • bagsacash
    bagsacash Posts: 194 Forumite
    Update - I opened a current account in branch last week (monday) so as to open an e-isa. I've had a wecome letter, a wecome pack a cheque book a pin number and a customer number, today I had a Natwest debit card with a yet another booklet. Still no online activation code.

    So I thought I'll just try and setup online banking, online.

    I fill out the detail and see a section that asks if I have a debit card, it says "If you select this option, we may be able to provide you
    with immediate access to your online banking service" wonderfull, finally something I can do online without having to wait several days for a code or password of customer number or some other [EMAIL="!!!!"]!!!![/EMAIL].

    I got to the final section and it said I will have a activation code sent to me in the post in the next few day.

    This is even before I've had chance to apply for the e-isa, all I want is a e-isa - Natwest are crazy.:mad:
  • littlesnuggy
    littlesnuggy Posts: 1,180 Forumite
    I received the form to open the E-SAVINGS account in the post today. Thought it was going to require me to send in all sorts of ID, but I just have to sign the form to confirm the details are correct.

    My question is though, am I meant to send in a cheque (for £1) to open the account with this form? And if so, payable to who (just my name?!) I don't even want another savings account, I just want to transfer my ISA funds from crappy Nationwide who are paying me peanuts!
  • willo65
    willo65 Posts: 1,012 Forumite
    littlesnuggy if you want to use your 09/10 allowance with Natwest then send a cheque, if you just want to do ISA transfer then don't send the cheque but send a completed transfer form
  • I received the form to open the E-SAVINGS account in the post today. Thought it was going to require me to send in all sorts of ID, but I just have to sign the form to confirm the details are correct.

    My question is though, am I meant to send in a cheque (for £1) to open the account with this form? And if so, payable to who (just my name?!) I don't even want another savings account, I just want to transfer my ISA funds from crappy Nationwide who are paying me peanuts!

    I'm also wondering what the answer is to this question. To clarify, we know we dont have to pay a cheque in for E-ISA but you do have to pay a cheque in to open the E-SAVINGS ... So who do you make cheque payable to? I assume my own name? (Nat West close at 8pm)
    Am i here to save money or spend money......hmmmmm
This discussion has been closed.
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