MIPAY Talkmobile - Strange Charge

rlcoom

I've just noticed this £30 on my statement going out of my account and called HSBC, they are looking into it and sorting it out (I hope). They said the transaction was made at 9am, i was working at this time and couldn't possibly use my card..

I'm on 3 network and rung them and they dont have a clue!!! so confused and angry!!

what is it and who is it, is there a number i can ring? the set of theiving scumbags!!!!!!!!!!!!:mad:

also how long does it take to sort out?

Inactive

Link provided above.;)

Ring the UK Number, not the ones in Rumania or Dubai..:eek:

rlcoom

Ive just rung the company from the link above and according to them someone has topped up there mobile for £30, as i'm on contract i was a bit confused, so the company was very helpful and are trying to get my money back and blocking the sim which made the top up!!!

so hopefully i'll have my money back soon!!!!:j

Angelbabe

Do you have a Maestro card? If so, looks to me like someone is using your card to gain mobile phone top-ups.

In which case, it's a card fraud issue and nothing to do with Mi-Pay Talkmobile - I'm guessing like all retailers they just process the transaction from the card details provided. Unless your card is reported lost or stolen or the bank suspects its fraudulent use, then the payment will go through.

You should cancel your card and report it to your bank immediately.

Worth remembering that the difference between Maestro cards and normal debit cards is that the customer, not the bank foots the bill as chargebacks are not allowed.

Good luck.

Inactive

Angelbabe wrote: »

Worth remembering that the difference between Maestro cards and normal debit cards is that the customer, not the bank foots the bill as chargebacks are not allowed.
.

Strange, I thought that Maestro Cards were " normal " Debit Cards.

willhollis18

Just a quick update;

Still no news from HSBC and in light of the majority of the affected being HSBC customers i've emailed HSBC providing a link to this thread! Not sure what, if anything, will come of it but nonetheless thought it was worth a go.

I would urge any other people who have seen the charge reply on this thread so we (bank customers) can gauge the extent of the problem...

swanny27

I am an RBS customer and had £30 fraudulently debited from Mipay Talkmobile on 7 Apr 09. It was done under my partners card and he always has it on him and the only 2 places he uses it is tesco and a spar shop, has anyone else affected used these retailers recently???

Andy_Ches

Seems very strange also that the majority is HSBC.

bigmac6969uk

swanny27 wrote: »

I am an RBS customer and had £30 fraudulently debited from Mipay Talkmobile on 7 Apr 09. It was done under my partners card and he always has it on him and the only 2 places he uses it is tesco and a spar shop, has anyone else affected used these retailers recently???

I got hit for £30.00 also from my RBOS account on 6th April. I have used a Spar shop recently, maybe just a coincidence though.

The fraud team at RBOS would not tell me too much but it was very apparent they know all about Mipay Talkmobile!

My card now cancelled and hopefully I will get my money back!

Inactive

The banks/ building societies also have concerns over Carphone Warehouse, ( the linked company ). I had a valid transaction to them blocked by my card provider, Nationwide, they told me it was because of the high amount of fraudulant activity that is linked with CPW.