freemans.com Silentnight King-size Bed Bargain ??

haynrich

we have been charged also.... but freemans account shows nothing at all...

my card was visa electron. guess we will have it back very soon..... when things look too good to be true they usually are..... i didnt get the dishwasher either lol.... maybe just maybe one day i will get a bargain.

Silk

Silk wrote: »

I agree too !
It never ceases to amaze me when this happens the number of people that ring them up, even well experianced MSE'ers
I can understand newbies doing it but not the experianced ones :rolleyes:
The people I feel sorry for are the OP's who end up having their order cancelled too because they had the heart to let others know about it.
It has taught me a lesson in the past that if I was lucky enough to stumble on a similar deal myself the last thing I would do is post it on here untill I had received it
No doubt this thread will go the same way as the B&Q Garden Office and Asda TV's and recently B&Q Zanussi Dishwashers etc etc etc. The orders will be cancelled, people will get upset after money taken from accounts, legal action will be threatened, screenshots will be taken, people will be phoning CAB's and getting in touch with local MP's............
Meanwhile poor old OP never gets his item

Everything seems to be going as expected up to now as I said earlier in the thread
It seems in the past that most people who pay by credit card as opposed to debit card end up with payments being taken.
I paid by debit which probably won't go through.
It won't be long before somone posts that they have recieved theirs and then everyone will want to know why some have recieved them and not others :rotfl:
Fingers crossed someone actualy will :cool:

Glasgowkiss84

Well I have checked my bank account and the payment has been taken! I paid with debit card so I did not have my hopes up!

One step closer! - I hope!

poppyolivia

Silk wrote: »

Everything seems to be going as expected up to now as I said earlier in the thread
It seems in the past that most people who pay by credit card as opposed to debit card end up with payments being taken.
I paid by debit which probably won't go through.
It won't be long before somone posts that they have recieved theirs and then everyone will want to know why some have recieved them and not others :rotfl:
Fingers crossed someone actualy will :cool:

I hope people get their beds but I don't think its going to happen. Did anyone get the littlewoods bed a while back? Money was taken, talk of suing them etc....what happened there? As far as I know no one got anything..it fact I still havent had a cancellation email yet!:rotfl:

Anyway good luck guys, fingers crossed, I didn't even bother ordering this time, too much hassle!;)

mrspatch

Well I'm really pis*** off.

Get an email YESTERDAY - to say misprice etc. and then they have taken the money out TODAY

Can you believe it!!!!!!!!!!!!!!!!!!!

Had this email just now:

"Thank you for your email.

You have previously been contacted regarding the cancellation of this item due to the incorrect price being charged.

Due to this, the order is pending cancellation, as the payment has been taken as soon as the cancellation is processed the refund will be processed back to the card you paid with.

Please accept our sincere apologies for any inconvenience caused.

Kind Regards

Sarah Gibbs
Freemans Customer Services

0871 987 0444"

mookie

mrspatch wrote: »

Well I'm really pis*** off.

Get an email YESTERDAY - to say misprice etc. and then they have taken the money out TODAY

Can you believe it!!!!!!!!!!!!!!!!!!!

Had this email just now:

"Thank you for your email.

You have previously been contacted regarding the cancellation of this item due to the incorrect price being charged.

Due to this, the order is pending cancellation, as the payment has been taken as soon as the cancellation is processed the refund will be processed back to the card you paid with.

Please accept our sincere apologies for any inconvenience caused.

Kind Regards

Sarah Gibbs
Freemans Customer Services

0871 987 0444"

Just thanked you instead of quote doh.

They have worded that email very poorly. When a company takes an order the transaction is processed on your card usually at the time of ordering, the actual funds dont leave your bank account immediately it sometimes takes up to 5 days, I would check with your bank if the transaction was processed after the cancellation because its likely they had already processed the sale before cancellation took place, they cannot reverse it at this stage. Hope this info helps.

joey123

Woohoo
they have rang me to say thank you for ordering.
My bed will be with me by the 19th
payment taken
thank you to op

mrspatch

I've thanked you too

(and emailed them with my disgust)

mrspatch

joey123 wrote: »

Woohoo
they have rang me to say thank you for ordering.
My bed will be with me by the 19th
payment taken
thank you to op

Let us know what happens - likewise with anyone else, should someone receive a bed, please let us know

joey123

Thanks will do,
i said to the lady i presumed my order was lost as not showing in account she said they only show orders in last 10hrs.
But im still notsure so when it arrives then ill be happy.
They couldnt ring and say that then change the mind could they? She read out price item so on
thanks hope everyone else gets theres