Lightspeed Surveys (merged)

taffyswife

taffyswife wrote: »

I did this survey as well, and are still waiting for the points.

I have sent 2 e-mails as well, which have not been replied to.

E-mail number 3 going tomorrow!!

Well, I sent e-mail no3 re: points for the breast augmentation survey this morning, and have finally received a reply.

They are going to investigate ASAP, it has to be done manually and can take some time!!

No sure how long 'some time' is? but at least it was a reply.

icecubequeen

had my points credited back and cashed out for an amazon voucher last nite, recieved in 5 mins :j

thanks for the help peeps :beer:

apsley37

dragonfly wrote: »

Yes, I do lightspeed surveys, but I've never received any where you get a £5 voucher every time, just points for completing surveys, and the more points you get, the more entries into their prize draws you get. I have won a £10 voucher of my choice twice.

I do Lightspeed surveys, but to the best of my knowledge they only do points for prizes, (as above), if they are supposed to pay out cash as well I would like to hear from you.

MimiJane

They don't pay out cash ... the nearest you'll get to this is a PayPal payment into your account.

FloFlo

apsley37 wrote: »

I do Lightspeed surveys, but to the best of my knowledge they only do points for prizes, (as above), if they are supposed to pay out cash as well I would like to hear from you.

You get points which you can exchange for prizes but you also get credited with different points that give you entries into their prize draws, usually you get points for prize draw entries if you get turned down for a survey.

pennylane99

apsley37 wrote: »

I do Lightspeed surveys, but to the best of my knowledge they only do points for prizes, (as above), if they are supposed to pay out cash as well I would like to hear from you.

I buy Paypal rewards with my points, its as good as cash....can use it to buy what I want on ebay, or shops that take paypal, or transfer it into my bank account

Dormouse

I got an email from 'Lauren' yesterday regarding the online 1-hour session we did a while ago.

In the last few days, you have emailed us because you haven’t received a voucher for a survey.

We would like to thank you for pointing this out to us. We already sent the vouchers almost one month ago for all the panellists that completed successfully the interview.

At the moment we are doing a review and if an error has been made with the attribution of the voucher we will send it to you as soon as possible.

Please note that this will take some time.

We apologise for the inconvenience.

If an error has been made - you're damn right it has! :rolleyes:

This will take some time - well, what else do you expect from Lightspeed :rolleyes:

Toxic_Bunni

They always say 'this will take some time'. I woner how long 'some tim' is exactly? 1 month? 3 months? Longer? :rolleyes: :rolleyes:

beat106

Is anyone else getting the technical error message when they press redeem points ?

catanna4u

Dormouse wrote: »

I got an email from 'Lauren' yesterday regarding the online 1-hour session we did a while ago.


If an error has been made - you're damn right it has! :rolleyes:

This will take some time - well, what else do you expect from Lightspeed :rolleyes:

I had the same email for my 5th complaint email about my missing £10 voucher for chat survey M6402.

i hope they sort it out, as i dont need another month of sending complaint emails and stressing out!