Lightspeed Surveys (merged)

aqueoushumour01

willow81 wrote:

How long did it take to get back to you with their automated response? I've still not heard anything, but I did get another survey through today.

only took 2 or 3 days. I still haven't received any reward code. I've just emailed them again. I'm in a hurry cos xmas is approaching quickly!

Another problem I have is that for about a month now, whenever I get a new survey invite and click the link on the website, it says that the survey has been paused and is therefore unavilable. I haven't been able to complete any surveys for a while now because of this. strange! Up until now, lightspeed has been my favourite survey site.

greenpixey

Had my first voucher from them today. Arrived really quick and all :j

pabs1903

greenpixey wrote:

Had my first voucher from them today. Arrived really quick and all :j

I received one aswell:D!

droopsnout

Looks like they've changed their voucher agents, too.

http://www.perksplus.com/Secure/Rewards/Default.aspx

willow81

Asked "Lauren" again where my voucher code is - it's been 7 weeks since I requested to claim a reward.

I received the following swift reply:

Dear panellist,
Thank you for your email.
In answer to your query about when you will receive your reward code.
We are experiencing a delay at the moment, so we have not been able to place your order with our incentive partner.
I can assure you that we will place the order this week.
As soon as our incentive partner has processed the order, you will receive your reward code in a matter of days.
Our apologies for the delay and we would like to thank you for your patience.
Kind regards,
Lauren
Lightspeed Consumer Panel.

Hopefully there are going to get their act together...:rolleyes:

droopsnout

I, too, emailed "Lauren" this morning to say I ordered a voucher on 30 October. Expect I'll be told the same thing ...

cdodd

droopsnout wrote:

Looks like they've changed their voucher agents, too.

http://www.perksplus.com/Secure/Rewards/Default.aspx

"price" has gone up too £5 boots voucher used to be 500 pts £5 amazon now 550 pts !!!

jules01

I got the exact same email reply as 'Willow' I've been waiting 6 weeks so far!

even_steven

Just logged into the new reward system to get a £5 voucher, and noticed it costs 550 points. Despite it saying in the homepage:

When you participate in most of our surveys, you will receive Lightspeed Points. Once you earn 500 Lightspeed Points, you can redeem them for a £5 gift certificate.

Not any more, it seems.

echo

load of rubbish now if you ask me and nowhere near as good as it was.used to like the Boots/cd wow vouchers.