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Paypal say I owe them money

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  • dipsy
    dipsy Posts: 3,137 Forumite
    has anyone heard anymore from NCO or paypal

    I have heard nothing....... where does this leave me I wonder?
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
  • stevenhp1987
    stevenhp1987 Posts: 907 Forumite
    Part of the Furniture
    NCO are owned by payal, they use illegal tactics to claim money back.. They are not even registered debt collectors...

    Anyways, I "owe" paypal in the region of £200, this was 4 years ago. Get a phone call once every 6 monthes, I'm not worried in the slightest.

    Completely ignore it!
  • cyril82
    cyril82 Posts: 948 Forumite
    Regarding all the talk of not being able to prove delivery after such a long time i wouldn't worry about it.

    If a debt collector wishes to pursue someone for a debt the onus is on them to prove that the debt exists not you to prove it doesn't.

    Just keep requesting that they prove these items were not delivered, on the basis of what evidence did paypal refund your money etc etc, i'm afraid if it comes down to the buyer claiming non receipt and you stating that you posted them it is likely to be judged as one persons word against another which is generally not pursuable through the courts.

    If the buyer had reported the item missing/undelivered within 14 days then it would have been firmly your responsibility to ensure that either the item was located and delivered or the buyer refunded under distance selling regs, however the length of time passed is likely to releive you partly of responsibility and require that paypal provide some proof that you reasonably should be expected to be judged liable for this alledged debt.

    Just keep demanding proof, ebay and paypal locked you out of your accounts so they can not reasonably expect that you are in a position to look into this matter yourself.
  • dipsy
    dipsy Posts: 3,137 Forumite
    Hi further update, letter dated 25th september now from company called EOS, spoke with them and asked them for details to be sent regarding what this transaction relates to...... this now relates to transaction that is over 5 years old...... amount has now changed from£125.78 to £68.52, very odd indeed
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
  • martindow
    martindow Posts: 10,569 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Robertf wrote: »
    Under freedom of information I believe you can request every bit of information paypal holds that relates to you and the most they can charge you is £30.

    You need to make a 'subject access request' for copies of any information they hold on you. The maximum charge is 10 pounds and they are required to supply it within 40 days. The usual thing is to send a cheque for 10 pounds with your letter. Use a postal address and don't supply an email - the copies should then be supplied on paper.
  • alison999
    alison999 Posts: 1,769 Forumite
    i hope nothing like this happens to me!
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