Studio Outlet - Big Big Savings! (merged)

stashmycash

Can anyone please tell me if you have to pay for returns ?
Thanks

GoofyGAT

stashmycash wrote:

Can anyone please tell me if you have to pay for returns ? Thanks

Have a look at these:

- What is your returns policy?

- What if I just don’t want the goods?

- Is there anything that I cannot return?

- How do I Return goods?

All the above taken from their Help page G

stashmycash

Thanks for your links. That's a bit of a worry then, having to pay the cost of return. I will have to be very careful what I order.

savvy

Felicity wrote:

It looks like you lot have overwhelmed them!

The site is not currently available!

Felicity.

Working okay now

Minky2Slice

Just received my order today... only ordered 2 items, but I am so very well chuffed!!

Great quality, all in the original brand name packaging...and arrived within 7 days, i am very impressed indeed!!!

silvermdex

I can't fault their customer service. I ordered some items a few weeks ago and there was a problem when I input my payment details. Upon checking my bank transactions I noticed that my account had been debited by Studio Outlet but no order was showing. When I rang their customer services about this, they swiftly refunded the money and sent me a tin of Caburys Roses...yummy!

blinko

i bought some shoes with them and they came with in a week and no problems there i have to say well done to them but i do see some complaints flying around so i guess some are lucky and some not so !!

MrsTinks

darned it you all just made me spend another £18!!! :rotfl: drat!

dollop

my bookcase arrived yesterday lol it hasnt well half travelled lol it went from there depot to oldham to glasgow to birmingham back to manchester n i got it delivered lol so it been on a 600 mile round trip lol am not complaining i just found it funny and it was great value for 3.99 if anyone out there is listening moveeeeeeeeeeee your butts n get some more stock on lol

point3

My mirror left Oldham on 3rd March and was never seen again .
Last 2 e-mails to customer services (1 last week and 1 yesterday) have been ignored. Puts me off placing another order even if their prices are low