Free Sky+ box plus £50 M&S vouchers

alanshave

New customer - got free Sky + and installation.

Are doing my phone line for £25, slightly annoyed by this as feel I could have got it for free with the right people on the other end of the phone but hey ho.

JMG4321

I had Sky + installed in early March (under the MSE offer) and received my M&S vouchers a couple of days ago.

pollyskettle

I had a strange letter from Sky this morning saying that a 'friend or relative' with a Sky Barclaycard has credited me with some of their reward points and I'm getting £5 off my next bill. Rather bizarre as I know no-one with a Sky Barclaycard . Wondering if this is some marketing thing whereby I ring up to ask about it and then they try and sell me one - too busy to ring so I'll just take the fiver and remain confused!

Allan673 - only just got your pm, sorry I haven't replied yet. I'll get round to looking for the info when the children have finished trying to kill each other :rolleyes::rotfl:

KatieMc83_2

I've just spent ages on the phone speaking to various advisors and various managers who just didn't believe me that there was such an offer as free sky+ AND free M&S vouchers.

They kept saying they simply woudn't do it and because I had the Sky+ I wasn' allowed the vouchers!

I was able to email them this thread and on that basis they've accepted that there was 'maybe' such an offer but they're still requiring me to post in the page I printed of my order confirmation (thank f*ck I printed it)

Has anyone got an email confirmation or anythin else like that to 'back up' their claim? I don't think I did.

Ridiculous!

tremf

KatieMc83 wrote: »

I've just spent ages on the phone speaking to various advisors and various managers who just didn't believe me that there was such an offer as free sky+ AND free M&S vouchers.

They kept saying they simply woudn't do it and because I had the Sky+ I wasn' allowed the vouchers!

I was able to email them this thread and on that basis they've accepted that there was 'maybe' such an offer but they're still requiring me to post in the page I printed of my order confirmation (thank f*ck I printed it)

Has anyone got an email confirmation or anythin else like that to 'back up' their claim? I don't think I did.

Ridiculous!

I have seen quite a few posts here where people have not had any luck with Sky getting the M&S vouchers. Is this something that Martin or someone at MoneySavingExpert can take up with Sky? I too have taken their offer and really dont think it is fair that I have to spend hours and hours on the phone enhancing their coffers while they lead us on a merry- go-phone-round. If they have advertised such an offer (Sky+ and M&S Vouchers) I do believe they are bound to honour it. After all they have got many new customers as a result of this offer through MSE.
:mad:

bandraboy

Received this note from Sky today.

Thank you for contacting Sky concerning your 50.00 (GBP) M&S Vouchers.
Firstly please let me apologise for the length of time it has taken to answer your query.
I was sorry to hear that you had not recieved your vouchers and have contacted the relevant department and can advised that your 50.00 (GBP) M&S Vouchers will be issued and recieved within the next 14 working days.
I'd like to thank yuo for bringing this matter to our attention and apologise for any inconvenience. Should you require any further assistance then please email me and I will be happy to help.




I did have to send them this first though!!!!!


Online M&S Voucher offer: New Sky TV subscribers only. Offer only available when joining Sky online and not by any other means e.g. via a retail outlet or by calling Sky. Limited to one per household. You must Join Sky TV online by Thursday 26 March 2009 and have your Sky TV activated by Thursday 30 April 2009 to qualify for this offer. Vouchers sent within 30 days of Sky TV activation and subject to separate terms and conditions. Not available in conjunction with any other offer.
Set up: Standard set-up for £49 Sky+HD box is free for new customers. Standard set-up for £99 Sky+ box is £30 for new customers. Standard set-up for a Sky box is £15 for new customers when you join online with a standard Sky box between 19 February and 26 March 2009.
Prices shown apply to customers paying by Direct Debit. An additional 50p per month is payable by customers paying by continuous credit card.

tremf

bandraboy wrote: »

Received this note from Sky today.

Thank you for contacting Sky concerning your 50.00 (GBP) M&S Vouchers.
Firstly please let me apologise for the length of time it has taken to answer your query.
I was sorry to hear that you had not recieved your vouchers and have contacted the relevant department and can advised that your 50.00 (GBP) M&S Vouchers will be issued and recieved within the next 14 working days.
I'd like to thank yuo for bringing this matter to our attention and apologise for any inconvenience. Should you require any further assistance then please email me and I will be happy to help.

That is great news. Thanks for sharing that on the forum. How did you get in touch with Sky? Did you send it to any specific eMail address?
I havent got any replies for the queries I sent.

tremf

pollyskettle wrote: »

The info I rec'd said the vouchers will be sent after the first dd is taken - it doesn't say how long after, however

This information seems to be correct as I joined Sky on the 22nd of March. They took payment on the 12th of April and today they sent me the M&S vouchers.

Thanks for all the information and replies to my messages.

desperatesara

Just to let people know, i also received my vouchers today in an unmarked envelope with my name spelt wrong on the top. almost threw it in the recycle bin without opening as i thought it might have been an ad.

I joined using the mse offer on the 25th of march and they took the first dd on the 14th of April and got the vouchers today, hope that helps someone.

s-a-h-

Vouchers arrived today, direct debit went out on 22nd, only took 3 days so I am very happy.