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Problem getting lappy to switch on?

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Comments

  • GunJack
    GunJack Posts: 11,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'll have a root round, I'm sure R_S has posted the vundo fix recently.....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    GunJack wrote: »
    ..and welcome to the Big Guns :T

    morning RIK, glad you've popped in, combofix would have been the next thing, but was going to ask either you or R_S to help out with that one, as you guys know it and I don't (yet ;))

    toniq - trust in the alien...I may have got you this far, but he's one of the guys who can finish you off :)

    Hope not :p

    :rotfl:

    Morning mate. Seems a tricky one this!
    :idea:
  • GunJack
    GunJack Posts: 11,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As originally posted by RIK:-

    Download combofix from here ~
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    As it was VUNDO id suggest as follows ~
    Please download VundoFix.exe to your desktop.
    Double-click VundoFix.exe to run it.
    Click the Scan for Vundo button.
    Once it's done scanning, click the Remove Vundo button.
    You will receive a prompt asking if you want to remove the files, click YES
    Once you click yes, your desktop will go blank as it starts removing Vundo.
    When completed, it will prompt that it will reboot your computer, click OK.
    Please post the contents of C:\vundofix.txt in a reply to this thread.
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.
    :idea:
  • GunJack
    GunJack Posts: 11,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    GunJack wrote: »
    As originally posted by RIK:-

    Download combofix from here ~
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    OOps !! wrong tool :( (or perhaps it's me that's the ..well..you know what I mean ;))
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Looking at the original HT log. It seems Norton is half missing!

    Use the removal tool

    Download the norton removal tool
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

    Switch on windows firewall and install Avira in its place ~
    Download AVIRA ANTI VIRUS (Click 'DOWNLOAD NOW')
    http://www.download.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html

    Update and run a full scan with Avira (And id assume it will run a lot better with norton gone)
    :idea:
  • toniq
    toniq Posts: 29,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The vundo fix didn't find any infected files?
    xxx how strange? xxx
    #JusticeForGrenfell
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    As explained above. I believe the main boot up problem is norton not working properly
    :idea:
  • toniq
    toniq Posts: 29,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Avira AntiVir Personal
    Report file date: 08 March 2009 11:04
    Scanning for 1288155 virus strains and unwanted programs.
    Licensed to: Avira AntiVir PersonalEdition Classic
    Serial number: 0000149996-ADJIE-0001
    Platform: Windows Vista
    Windows version: (plain) [6.0.6000]
    Boot mode: Normally booted
    Username: SYSTEM
    Computer name: STICK-PC
    Version information:
    BUILD.DAT : 8.2.0.337 16934 Bytes 18/11/2008 13:05:00
    AVSCAN.EXE : 8.1.4.10 315649 Bytes 18/11/2008 09:21:26
    AVSCAN.DLL : 8.1.4.0 40705 Bytes 26/05/2008 08:56:40
    LUKE.DLL : 8.1.4.5 164097 Bytes 12/06/2008 13:44:19
    LUKERES.DLL : 8.1.4.0 12033 Bytes 26/05/2008 08:58:52
    ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 27/10/2008 12:30:36
    ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 11/02/2009 11:02:58
    ANTIVIR2.VDF : 7.1.2.105 513536 Bytes 03/03/2009 11:02:59
    ANTIVIR3.VDF : 7.1.2.135 157696 Bytes 07/03/2009 11:03:00
    Engineversion : 8.2.0.105
    AEVDF.DLL : 8.1.1.0 106868 Bytes 08/03/2009 11:03:06
    AESCRIPT.DLL : 8.1.1.57 356729 Bytes 08/03/2009 11:03:05
    AESCN.DLL : 8.1.1.8 127346 Bytes 08/03/2009 11:03:05
    AERDL.DLL : 8.1.1.3 438645 Bytes 04/11/2008 14:58:38
    AEPACK.DLL : 8.1.3.10 397686 Bytes 08/03/2009 11:03:04
    AEOFFICE.DLL : 8.1.0.36 196987 Bytes 08/03/2009 11:03:03
    AEHEUR.DLL : 8.1.0.104 1634679 Bytes 08/03/2009 11:03:03
    AEHELP.DLL : 8.1.2.2 119158 Bytes 08/03/2009 11:03:02
    AEGEN.DLL : 8.1.1.25 336243 Bytes 08/03/2009 11:03:01
    AEEMU.DLL : 8.1.0.9 393588 Bytes 14/10/2008 11:05:56
    AECORE.DLL : 8.1.6.6 176501 Bytes 08/03/2009 11:03:00
    AEBB.DLL : 8.1.0.3 53618 Bytes 14/10/2008 11:05:56
    AVWINLL.DLL : 1.0.0.12 15105 Bytes 09/07/2008 09:40:05
    AVPREF.DLL : 8.0.2.0 38657 Bytes 16/05/2008 10:28:01
    AVREP.DLL : 8.0.0.2 98344 Bytes 31/07/2008 13:02:15
    AVREG.DLL : 8.0.0.1 33537 Bytes 09/05/2008 12:26:40
    AVARKT.DLL : 1.0.0.23 307457 Bytes 12/02/2008 09:29:23
    AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 12/06/2008 13:27:49
    SQLITE3.DLL : 3.3.17.1 339968 Bytes 22/01/2008 18:28:02
    SMTPLIB.DLL : 1.2.0.23 28929 Bytes 12/06/2008 13:49:40
    NETNT.DLL : 8.0.0.1 7937 Bytes 25/01/2008 13:05:10
    RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 12/06/2008 14:48:07
    RCTEXT.DLL : 8.0.52.0 86273 Bytes 27/06/2008 14:34:37
    Configuration settings for the scan:
    Jobname..........................: Complete system scan
    Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
    Logging..........................: low
    Primary action...................: interactive
    Secondary action.................: ignore
    Scan master boot sector..........: on
    Scan boot sector.................: on
    Boot sectors.....................: C:, D:,
    Process scan.....................: on
    Scan registry....................: on
    Search for rootkits..............: off
    Scan all files...................: Intelligent file selection
    Scan archives....................: on
    Recursion depth..................: 20
    Smart extensions.................: on
    Macro heuristic..................: on
    File heuristic...................: medium
    Start of the scan: 08 March 2009 11:04
    The scan of running processes will be started
    Scan process 'avscan.exe' - '1' Module(s) have been scanned
    Scan process 'avcenter.exe' - '1' Module(s) have been scanned
    Scan process 'avgnt.exe' - '1' Module(s) have been scanned
    Scan process 'avguard.exe' - '1' Module(s) have been scanned
    Scan process 'sched.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'VSSVC.exe' - '1' Module(s) have been scanned
    Scan process 'mscorsvw.exe' - '1' Module(s) have been scanned
    Scan process 'taskeng.exe' - '1' Module(s) have been scanned
    Scan process 'ieuser.exe' - '1' Module(s) have been scanned
    Scan process 'wmpnetwk.exe' - '1' Module(s) have been scanned
    Scan process 'taskeng.exe' - '1' Module(s) have been scanned
    Scan process 'YahooAUService.exe' - '1' Module(s) have been scanned
    Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'TestHandler.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'CSHelper.exe' - '1' Module(s) have been scanned
    Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
    Scan process 'sidebar.exe' - '1' Module(s) have been scanned
    Scan process 'SUPERAntiSpyware.exe' - '1' Module(s) have been scanned
    Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
    Scan process 'wmpnscfg.exe' - '1' Module(s) have been scanned
    Scan process 'igfxsrvc.exe' - '1' Module(s) have been scanned
    Scan process 'robotaskbaricon.exe' - '1' Module(s) have been scanned
    Scan process 'razerofa.exe' - '1' Module(s) have been scanned
    Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
    Scan process 'ehtray.exe' - '1' Module(s) have been scanned
    Scan process 'sidebar.exe' - '1' Module(s) have been scanned
    Scan process 'jusched.exe' - '1' Module(s) have been scanned
    Scan process 'razerhid.exe' - '1' Module(s) have been scanned
    Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
    Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
    Scan process 'sm56hlpr.exe' - '1' Module(s) have been scanned
    Scan process 'RtHDVCpl.exe' - '1' Module(s) have been scanned
    Scan process 'explorer.exe' - '1' Module(s) have been scanned
    Scan process 'taskeng.exe' - '1' Module(s) have been scanned
    Scan process 'dwm.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
    Scan process 'aawservice.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
    Scan process 'audiodg.exe' - '0' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'svchost.exe' - '1' Module(s) have been scanned
    Scan process 'winlogon.exe' - '1' Module(s) have been scanned
    Scan process 'lsm.exe' - '1' Module(s) have been scanned
    Scan process 'lsass.exe' - '1' Module(s) have been scanned
    Scan process 'services.exe' - '1' Module(s) have been scanned
    Scan process 'csrss.exe' - '1' Module(s) have been scanned
    Scan process 'wininit.exe' - '1' Module(s) have been scanned
    Scan process 'csrss.exe' - '1' Module(s) have been scanned
    Scan process 'smss.exe' - '1' Module(s) have been scanned
    59 processes with 59 modules were scanned
    Starting master boot sector scan:
    Master boot sector HD0
    [INFO] No virus was found!
    Start scanning boot sectors:
    Boot sector 'C:\'
    [INFO] No virus was found!
    Boot sector 'D:\'
    [INFO] No virus was found!
    Starting to scan the registry.
    The registry was scanned ( '52' files ).

    Starting the file scan:
    Begin scan in 'C:\' <System>
    C:\hiberfil.sys
    [WARNING] The file could not be opened!
    C:\pagefile.sys
    [WARNING] The file could not be opened!
    Begin scan in 'D:\' <DATA>

    End of the scan: 08 March 2009 11:27
    Used time: 23:02 Minute(s)
    The scan has been done completely.
    18118 Scanning directories
    236949 Files were scanned
    0 viruses and/or unwanted programs were found
    0 Files were classified as suspicious:
    0 files were deleted
    0 files were repaired
    0 files were moved to quarantine
    0 files were renamed
    2 Files cannot be scanned
    236947 Files not concerned
    3429 Archives were scanned
    2 Warnings
    0 Notes

    log from avira xxx many thanks for help xx im gonna reboot now xxx
    #JusticeForGrenfell
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Nice and clean

    Is it booting up ok now?
    :idea:
This discussion has been closed.
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