T Mobile Harassment

agsnu

bigsheep wrote: »

Not wishing to be offensive but that is a non starter. It would have gone on ad infinitum had I not checked the contents, simply because, as you say, they kept being sent to me even though I returned them.

No, I didn't say that. If it's not your name, they're not sending it to you. End of.

It would have resulted in even more lots of legal hassle. And in your scheme of things, how do black marks against my postal address as regards the credit report agencies figure? They would pre-suppose they debtor lives here and marked me down accordingly. It had to be sorted.

Incorrect. They are not allowed to do this any more. Credit ratings are for people, not for addresses. The only way that your credit rating can be affected by people living at the same address as you is if you are "financially linked" with them, which basically means having a joint account (so, typically only your spouse). The credit ratings of any other housemates, children, relatives, and former residents has no effect whatsoever on your credit rating.

Kavanne

You won't get black marks against your address. The only way this would affect you is if you and the real account holder were financially linked (ie: held joint financial products like current accounts or mortgages, etc)

EDIT: ags beat me

agsnu

KeithP wrote: »

Agsnu, to help us all, but me in particular, please can you supply a citation describing that it is illegal to open someone else's mail. A link to an authorative website would be good.
You may well be right, but...
:beer:

Actually upon further research it looks like it might be allowed if you have a "reasonable excuse", and being repeatedly sent the same thing may (or may not) qualify:

Postal Services Act 2000

Interfering with the mail: general
(1)A person commits an offence if, without reasonable excuse, he—
(a)intentionally delays or opens a postal packet in the course of its transmission by post, or
(b)intentionally opens a mail-bag.
(2)Subsections (2) to (5) of section 83 apply to subsection (1) above as they apply to subsection (1) of that section.
(3)A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

However, the Royal Mail web site is fairly clear that you should return it to sender.

Altarf

You are reading the Act incorrectly and the OP did not need a reasonable excuse.

A reasonable excuse is required if you "open a postal packet in the course of its transmission by post". However once it has been put through the letterbox it has been transmitted, and section 84(1) of the act no longer applies and section 84(3) comes into force.

Under section 84(3), a person commits an offence if, intending to act to a person’s detriment and without reasonable excuse...

So it requires a person to have an intent "to act to a person’s detriment" before they open the envelope for an offence to be committed. If they did have that intent then the"get out" is if they had a reasonable excuse.

However the OP had no such intent, so they do not need to have to have an excuse why they opened the envelope.

princessjessica08

bigsheep wrote: »

Yes I did all that. Thank you for the suggestion but I looked at the fraud form and that is for cases where someone's identity has been taken over - not mistaken use of postcode.

'not known at this address' is exactly what is going on with the mail being posted to you. And if other bills are being sent to you from other companies then don't you want to get this sorted out. Do you know the person that the bills are addressed to? If not, then they aren't known at your address, so that would be the step you could take, I work for t-mobile, they should've stopped the mail being sent to you and fill in that form. If they are getting chased by debt collectors, who's to say they aren't using your address fraudulantly and not paying bills.........

Jess

MRC_2

Post every letter you receive not in your name, back.

Jobs a good'un.

max2009

So the envelope does not have your name on it,does not have your house number on it but just has your postcode ? Why did you open it instead of writing on it like the above said ?

bigsheep

princessjessica08 wrote: »

'not known at this address' is exactly what is going on with the mail being posted to you. And if other bills are being sent to you from other companies then don't you want to get this sorted out. Do you know the person that the bills are addressed to? If not, then they aren't known at your address, so that would be the step you could take, I work for t-mobile, they should've stopped the mail being sent to you and fill in that form. If they are getting chased by debt collectors, who's to say they aren't using your address fraudulantly and not paying bills.........

Jess

Hi Jess. I don't think it was intentional. The guy lived in a block of flats just down the road. His flat was the same number as our address on the same road but he forgot to add the name of the flats. The local council gave him the wrong postcode. Ours instead of what his should have been.
I have (eventually) sorted out the utility companies, courts, council tax etc but only T Mobile refuse to do anything except send out these increasingly annoying bills. Initially, I returned everything marked "not at this address" etc and gave them the correct address but they totally ignored this, kept on sending stuff to me - and continue to do so. I have phoned them 3 times and written to customer services but am just getting ignored.

bigsheep

max2009 wrote: »

So the envelope does not have your name on it,does not have your house number on it but just has your postcode ? Why did you open it instead of writing on it like the above said ?

It DOES have our number on it. If you read all the posts properly you might find out what happened and what I previously did. Which was to return them marked not known.

Intasun32

Hi Bigsheep,

I know exactly what you are going through and how concerned you must be as I was in a similar position when I moved house. Unknown to me the previous householder was in debt up to his eyes and owed everyone, hence the reason why he never left a contact address or number. The day after I moved in I had over thirty (30) letters for him and his wife and they kept on arriving. A week later I had a knock on the door at 6am from two debt collectors who looked like they had been ten rounds with Mike Tyson. Eventually after showing some ID they accepted I was not the guy they wanted a 'chat' with.

I called the solicitor who had acted for me with the purchase of the house and she drew up a letter to forward to the senders of the demands. The law states that: Interfering with the mail: general (1)A person commits an offence if, without reasonable excuse.....

It was her opinion that I had reasonable cause to open the letters to inform the sender of the sale of the property. Even now more than 10 years later I still get the odd letter.

I hope this helps.

:eek: :eek: :eek: