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Dilemma: 2 iphones sent by accident - should I inform O2?

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  • Apart from the morality of this do you really think its a good idea to discuss it on an open forum that is monitored by o2?
    On the off-chance that they do read this thread, how on earth can they track down the posts to my name? They have millions of customers, and I haven't divulged any personal information...
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I... and was just trying to justify keeping it to myself!

    I received a phone I hadn't ordered, with what was meant to be a SIM only contract. I rang up and asked where they thought the phone was, told them I had it, I didn't want a stocktake of their warehouse to make it look like the guy who processed my order had nicked it, and then agreed a price with the manager to keep it.

    You could have done that weeks ago, but it's so obvious you've never wanted to that it was pointless to ever ask anyone here.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    On the off-chance that they do read this thread, how on earth can they track down the posts to my name? They have millions of customers, and I haven't divulged any personal information...

    They do not have millions of customers that would have had a recon iphone delivered within a few days of your OP! :rolleyes:

    Think about the situation conversely - what would you be doing if no phone had been delivered to you, and O2 had the same attitude towards you?
    Gone ... or have I?
  • redux wrote: »
    I received a phone I hadn't ordered, with what was meant to be a SIM only contract. I rang up and asked where they thought the phone was, told them I had it, I didn't want a stocktake of their warehouse to make it look like the guy who processed my order had nicked it, and then agreed a price with the manager to keep it.

    You could have done that weeks ago, but it's so obvious you've never wanted to that it was pointless to ever ask anyone here.
    With all due respect, it was an iphone that I received, not just any standard handset. Given how o2 cannot offer any discounts whatsoever on the handset or the pricing plans (due to apple regulations), I very much doubt they would have let me keep it or agree a "special price".

    Also I wasn't really asking about the morals of keeping the phone (that is a given), but rather whether I would get in trouble further down the line, so your final point is rather pointless.
  • With all due respect, it was an iphone that I received, not just any standard handset. Given how o2 cannot offer any discounts whatsoever on the handset or the pricing plans (due to apple regulations), I very much doubt they would have let me keep it or agree a "special price".

    Also I wasn't really asking about the morals of keeping the phone (that is a given), but rather whether I would get in trouble further down the line, so your final point is rather pointless.

    I think what we've all determined is that you have no morals or conscience. O2 will find out about it, and you might wish to know that an O2 employee has posted on this very board, so you can bet they'll know about it.
    Northern Ireland club member No 382 :j
  • dmg24 wrote: »
    They do not have millions of customers that would have had a recon iphone delivered within a few days of your OP! :rolleyes:

    Think about the situation conversely - what would you be doing if no phone had been delivered to you, and O2 had the same attitude towards you?
    I don't think it is that easy, but time will tell. Don't really think the 2 situations are comparable, although I don't quite understand your question.
  • I think what we've all determined is that you have no morals or conscience. O2 will find out about it, and you might wish to know that an O2 employee has posted on this very board, so you can bet they'll know about it.
    Thanks for the insight. I didn't realize we had so many holier than though posters on this board. I am sure you are one of the many posters, who if they found £500 on the street, would instantly turn it in. It's very easy to say you would do so, but until you are actually confronted with that situation, it is a different matter.

    If O2 find out about it, big deal. I haven't opened the phone, and I will return it. Like I said earlier, I never stole the handset from their warehouse, so don't see how I should be punished for their error.

    With hindsight I have just wasted the last minute writing this post...don't see why I need to defend my actions/morals to you.
  • If you had got no phones, you would have been ringing up with steam coming out of your ears, and rightly so. Do you think O2 would have been trying to evade giving you a phone if this was the case that a mistake was made? I don't think so.
    Northern Ireland club member No 382 :j
  • It's not even worth trying to explain it to you. Someday, you'll lose something valuable, and someone will find it and just keep it for themselves. Then you'll complain and grouse about how no one had the decency to try and return it to their rightful owner. How can society really be a pleasant place to live if everyone acted in this way?
    Northern Ireland club member No 382 :j
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With all due respect, it was an iphone that I received, not just any standard handset. ... I very much doubt they would have let me keep it or agree a "special price".

    This is the most perverse logic of the lot, that because the phone is more valuable, you're less obliged to do anything to correct the matter

    You're only worried that they might catch up with you.

    Guess what? See if we care. Take your false posturing and waste someone else's time
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