Nationwide have really disapointed me

menhim_2

sofa_surfer wrote: »

Last time I looked, Amsterdam still wasn't a country .
The list -here

:rotfl: :rotfl: :rotfl:

Laika

Katykat wrote: »

I really trumpeted Nationwide to all my family & friends when they go abroad. It is a boon not paying debit & credit card charges- but what do they do???? THEY ARE STARTING TO CHARGE NOW. Credit cards from 1st May & debit cards from 1st June. I'm now on the lookout for a card that doesn't charge. I really think Nationwide has shot itself in the foot.

Very shocked by this decision by nationwide but hoping that they won't introduce a transaction fee as well especially as I am about to head off traveling for a year next month.

A little bit miffed about the lack on info in the branch about this. I've been encouraging my parents to get a flexaccount set up as they generally travel a lot, which they finally did on Monday. What really annoys me is that the guy in Nationwide knew that they were setting it up mainly for holiday funds and using it abroad but never mentioned that they will be charging soon!

It's still a low rate but once these things are set in motion they tend to get more expensive.

olly300

menhim wrote: »

least that should be an end to that annoying TV ad and the shareholders bubbly ;-)

What shareholders?

Nationwide is a mutual - it has members not shareholders.

And the fact that lots of people where using it as their second or third account only for going on holiday meant it was probably a loss leader, or would become one once the Nationwide has it's current account contract terms scrutinised.

McKneff

sofa_surfer wrote: »

Last time I looked, Amsterdam still wasn't a country .
The list -here

sorry and thanks for the link to the list, brilliant.
Of course i should have said Netherlands is exempt, its just we go to Amsterdam two or three times a year
and it just came to mind automatically

Extant

Cozworth806 wrote: »

A lot of people myself included actually don't use Nationwide as their day to day account, but keep it to use overseas. So it would be no big loss to them now if that perk has been withdrawn. It was the last USP for the flexaccount, and frankly yet again shows Nationwide doesn't understand or care about its customers.

But by your own assumption, a lot of people are using the Flexaccounts solely for the foreign transactions. That hardly qualifies you as a customer, more a user - you're costing them money. To say they don't understand or care about their customers is a bit far flung. Do you honestly believe that the majority of their customers, excluding those such as yourself, travel internationally frequently?

Biggles

Katykat wrote: »

I really trumpeted Nationwide to all my family & friends when they go abroad. It is a boon not paying debit & credit card charges- but what do they do???? THEY ARE STARTING TO CHARGE NOW.

No, they're not. All they're doing is passing on the Visa charge that they have been absorbing for years.

Nearly all other cards pass that 1% on and add more to boot - it was usually 2.75%, now 2.99 or 3% is becoming the norm - even within Europe.

simax

Surely they could have kept absorbing the cost and use the 5.00% APR increase in the overdraft rate to offset it??

The reducing of Flexaccount interest to 0%, the increase of the O/D rate to 17.9%, the passing on of Visa fees for using the cards abroad....

... They can't exactly use "Proud to be different" now can they?!? :rolleyes:

I'm going to use a Lloyds TSB Travel Money card that I got for free with my new LTSB account to use in Spain.....

... bye Flexaccount.....

gowgowuk

Hi,
Am I right thinking that the Nationwide Debit card is still the ONLY card not charging fee on Cash withdrawal abroad (and still will be even after the 1% change)? This is probably my main use, rather than card transactions...
Thanks

KTF

Correct, they will only charge the Visa fee, not load on more 'conversion' charges.

apt

I can see a good case for ditching the Nationwide Credit Card, although there is only one card - Post Office - that is better for foreign spending and open to new applicants. The debit card is still the best for foreign cash and is well worth keeping. Where Nationwide has really let down its members is its very poor interest rates on most savings accounts.