Linksy Router?

Stephb1986_2

I dont know what you mean (im not really technical minded)

Upstairs we have the box on the wall for the modem then off that the router is connected and its into a PC

And downstairs we have 1 phone plugged in a phone socket and the rest of the phones are cordless

bluboy

Hi Steph

Who's your ISP (Telewest/Virgin?) and what package have you got with them?

Stephb1986_2

ISP is virgin media

we're supposed to have 4mb if thats what it is or is it 4 gig

I should be blonde!

bluboy

Stephb1986 wrote: »

ISP is virgin media

we're supposed to have 4mb if thats what it is or is it 4 gig

I should be blonde!

Then those results are a little slow but the router you've already got is fine.

Was that test run on the PC plugged into the router?

Stephb1986_2

No my laptop the PC is turned off most of the time

bluboy

So just clarify - you've got CABLE broadband ?
You're modem doesn't plug into a phone socket?

Stephb1986_2

timbim wrote: »

When you got the router, you should have got some little boxes that look like this. You need one of them plugged into each phone socket that's in use.

There is a phone socket in the room but its not in use by anything.

There is a box on the wall with a wire coming out that goes into the modem and its connected that way. Does that make sense?

Stephb1986_2

bluboy wrote: »

So just clarify - you've got CABLE broadband ?
You're modem doesn't plug into a phone socket?

Thats right theres a special box on the wall i think it goes down the outside of the house and into the floor

bluboy

Have a look at your bill. Does it say Broadband Size L?
I'm pretty sure you should have had a free upgrade to 10MB by now.
Check out -
http://allyours.virginmedia.com/html/existingcustomers/faster/schedule.html

Stephb1986_2

I've just checked and in my area it is complete, I checked to see what is available in my area and it is 50mb.

I'll just go and check my bill and report back