[CLOSED]- Merry Xmas from Tesco, Vodka £5

M.E.2-2

Cheers jon-e-boy I am enjoying this.

AdeH

Hesjane, you have a PM

Scary_Fish

Doesn't work they will NOT reinstate the orders which were cancelled.

They have even denied making any further refunds since the first day (evidence above of refunds given just today)

They are rude, non apologetic and will not be getting my custom online again.  >:(

oh won't bother then...*bah humbug mr tesco* >:(

dmurray0

Ordered 5 bottles, got 2 delivered at full price. "It was all we had left" was the quote. Phoned CS who refunded the difference. Decided to go to local Tesco and surprise surprise loads on shelf. Went to .com staff in store, argued the bit and got another 3 for £5.01..Tee Hee!!!!! Guess who's getting rat arsed over Crimbo!!

M.E.2-2

Ordered 5 bottles, got 2 delivered at full price. "It was all we had left" was the quote. Phoned CS who refunded the difference. Decided to go to local Tesco and surprise surprise loads on shelf. Went to .com staff in store, argued the bit and got another 3 for £5.01..Tee Hee!!!!! Guess who's getting rat arsed over Crimbo!!

I like your style.

FEvans

Ordered 3 bottles - charged full price and complained as above.

Told i would get a full refund on the 3 bottles. I didn't ask whether that meant all the money including the £5.01 cost per bottle or just the difference.

Seems each customer response person is doing different things when they are contacted

Sofa_Sogood

I like your style.

I'm speechless

;D ;D

hesjane

I won,  I won,  I won.......yes

After bombarding Tesco's with emails about treating customers differently, ie honouring the full order for some customers and only offering me 2 bottles I have now been refunded for all the 1 litre bottles of Smirnoff Blue Vodka that I bought.

Anyone else who wants to fight their case....the lady that emailed me was Jean Mckinlay,  (Customer Service Manager)

Go on you lot....ARGUE!!!!!  you know you are right!

Hes

PS: And a huge thanks to Ben500 - without Ben's support I would have just accepted the first offer (well I actually did accept the first offer and then emailed and emailed about unfair treatment etc.)  Thank you so much Ben

AdeH

I won,  I won,  I won.......yes
<snip>
PS:  And a huge thanks to Ben500 - without Ben's support I would have just accepted the first offer (well I actually did accept the first offer and then emailed and emailed about unfair treatment etc.)  Thank you so much Ben

Excellent news! I too got my 3 bottles refunded
Many thanks due to Hesjane for her help! I'll get that coke in now ;D

Thanks especially to OP and to Tesco.com!

AdeH

Oooh, I've gone notso