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[CLOSED]- Merry Xmas from Tesco, Vodka £5

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Comments

  • ben500
    ben500 Posts: 23,192 Forumite
    should have been 5.01 + 5.01 + 5.99 = 16.01

    I'd stay quiet for now as your either £1 up OR £15.01 DOWN! depending on whether or not refund and replace policy applies to web purchases as I think they will have a hard time arguing the point when they so pointedly in their response to the BBC stated that you are getting the same goods off the shelf in your local store.
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite

    I can't remember how she worded it to them, but the transaction's going through as if it was £5.01p plus delivery.

    She had to ask them this because she'll be out of the country on Sunday.

    But she'll ask for all sorts of confirmation when it arrives.

    ;)

    Edit due to update.

    She couldn't sort anything out because Tesco's didn't turn up at all

    :o


    Don't think I updated that right did I? :o
  • AdeH
    AdeH Posts: 71 Forumite
    My 3 bottles are due tuesday*, what does anybody recommend I do?
    Wait and try to recover the cost, or cancel now and give myself no chance..?
    Any help appreciated

    *where's the smiley for Hic?!
    Penny Wise Pound Stupid
  • ben500
    ben500 Posts: 23,192 Forumite
    I personally would take delivery and do the dance then
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • hesjane
    hesjane Posts: 2,123 Forumite
    Part of the Furniture Combo Breaker
    Well, after reading all the posts of successful refunds of prices differences, I decided the offer of two bottles at the reduced price was unacceptable.

    I have therefore emailed tesco again, quoting the names of their staff who have authorised refunds for other customers and requested that they seriously reconsider the action taken in regards to my order.

    Like i said on the gamecube thread.....watch this space!

    Hes
  • AdeH
    AdeH Posts: 71 Forumite
    Thanks Ben500, at least for the offer of a dance!
    Penny Wise Pound Stupid
  • hesjane
    hesjane Posts: 2,123 Forumite
    Part of the Furniture Combo Breaker
    My 3 bottles are due tuesday*, what does anybody recommend I do?
    Wait and try to recover the cost, or cancel now and give myself no chance..?
    Any help appreciated

    *where's the smiley for Hic?!

    3 bottles ? I think Tesco will jump at the chance to offer you these for £5.01 just to get you off their back.

    Don't make the mistake i did and accept less that the total number of bottles ordered. Scroll through this thread and note the names of customer services managers who authorised refunds for larger orders.

    Good luck......and merry christmas......

    Mines a vodka and coke ;)

  • 3 bottles ?    I think Tesco will jump at the chance to offer you these for £5.01 just to get you off their back.

    Don't make the mistake i did and accept less that the total number of bottles ordered.  Scroll through this thread and note the names of customer services managers who authorised refunds for larger orders.

    Good luck......and merry christmas......

    Mines a vodka and coke ;)

    I haven't even got their confirmation that I'll get a refund yet. Should have arrived yesterday but the CS computer was down.

    It can't be can it?
  • AdeH
    AdeH Posts: 71 Forumite
    Mines a vodka and coke ;)
    Anyone know where I can get cheap Coke? ;)

    Merry xmas
    Penny Wise Pound Stupid
  • thepearce
    thepearce Posts: 2,287 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Anyone know where I can get cheap Coke?  ;)

    Merry xmas

    3 for £3 at.......... tesco :)
This discussion has been closed.
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