Selling Your Stuff on Amazon Part 12 - Advice for newbies in first two posts

tirlittan

If only my internet connection at home wouldn't be so unreliable...:( Will try to have a look though.

Thanks soolin.

tirlittan

Hmmm, just sold two books after updating their prices...

soolin

tirlittan wrote: »

Hmmm, just sold two books after updating their prices...

That's the power of MSE, we call it the selling fairy.

tirlittan

Selling fairy's definitely visiting me, the best week I've ever had on amazon with 7 sales!! I like it!

numberthree

Ah, so that is where she is - sales have been pretty dire for me over the last 6 weeks.

tirlittan

Sorry numberthree

But also PANIC PANIC

Sorted my books the other day, realised I couldn't find one of them, thought I'd better take it off from amazon,didn't have time yesterday and someone's bought it today!!!!:eek:

I guess I have till Tuesday to find it...better go and have a look...:o

soolin

Personally I will look for a lost book for a couple of hours but then I would give up and refund the buyer with abject apologies. Alternatively I will buy the book from another seller at a better condition and have it drop shipped, even if this costs me money. I would not wait longer than 24 hours before issuing a full refund osisbly even less, buyers are often OK with a cnacelled sale in an hour or so but take exception to expecting their book for a day or two and only then getting a refund.

You cna only have a few refunds before you get a suspension warning, the figures being bandied about vary from between 2-5% of actual sales, so for a smalls elelr a single refund 'might' be a problem, but then Amazon can use different rule son different people so there is no way of knowing whether you are safe or not.

It's a horrible feeling though not finding a book, the last one I lost never did turn up..yet I had clearly recorded where it should be and it just wasn't there.

dawn1

i do the same as soolin , a few weeks ago i "lost a book " got in touch with the buyer refunded and told him when i found it i would let him know , it tuned up a couple of weeks later in a completely different place , relisted it , contacted the buyer and it he brought it and left glowing feedback

Campden

I can't get in to View your current inventory.

The message I get says:-

We're sorry! Your session has expired or you have not yet signed in.
Return to your Seller Account. For security reasons, your session will time out after 30 minutes of inactivity.


I eMailed Amazon, but got no reply. Am I likely to do better with telephone HELP?


Or does anyone on here know the answer.


I see that dawn 1 and penny-less had the same problem on 26 May.

Campden

Solved the problem. I can get in using Internet Explorer.