Approved food general discussion part deux

poet123

Good news,that was a very informative thread. Will the deleted posts from this thread be reinstated also?

sarahwarren72

Well im going to email AF and see about the 9th Feb order then!! Let you all know when i get on e back have a good day all x

jaytin

poet123 wrote: »

Good news,that was a very informative thread. Will the deleted posts from this thread be reinstated also?

I think that would be just too much to hope for! :rolleyes: Well done and thank you to MSE Andrea anyway. :T I am sure there are many new posters glad to have that thread back for reference if nothing else.

jaytin

Sarahsaver wrote: »

My last one took about a week. Anyone had any luck with complaints to DHL as I never had a response from them. The last delivery was the first one not bashed about! Things getting better;)

Both my parcels so far have not been damaged at all, in fact they were in excellent condition, but then they were also sensibly packed. Some of the problems with parcels arriving damaged could be due to bad packing/lack of packing material, especially where heavy objects are concerned.
I am more concerned for my last order as it was on the new tariff and will be extremely heavy, I would think the heavier it is the more likely it is to get 'bashed about'!

Sarahsaver

My last parcel was also more neatly and securely packaged not that the old ones were bad just that this was better IYSWIM;)

wookie_2

yes i know what you mean, my umteenth order came this morning all battered. Lost 6 jars of honey and 4 pudski, what a soggy sticky mess. No bubble wrap around the jars this time, will have to call them in a mo.

oldMcDonald

Sarahsaver wrote: »

My last one took about a week. Anyone had any luck with complaints to DHL as I never had a response from them. The last delivery was the first one not bashed about! Things getting better;)

My first parcel looked like DHL had invited a load of tap dancing elephants to use it as a stage! It was banded with plastic bands and they had almost severed the box in half on one side.

My second box however, was perfect - all breakable items had been wrapped in bubble wrap and there wasn't even a mark or dent on the box.

oldMcDonald

wookie wrote: »

yes i know what you mean, my umteenth order came this morning all battered. Lost 6 jars of honey and 4 pudski, what a soggy sticky mess. No bubble wrap around the jars this time, will have to call them in a mo.

It obviously is very much dependant on the packer who does your order. I couldn't easily get into some of the items in my last delivery due to the amount of bubble wrap, yet you had none, neither did my first order

*Chattie*

divadee wrote: »

numerous posts have been deleted by the forum team from this thread for being off topic, can we please keep this thread on topic and also please remember to be nice to all moneysavers xxxx

Can we have some indication as to what is off topic so no-one else falls foul of the censorship.

jaytin

wookie wrote: »

yes i know what you mean, my umteenth order came this morning all battered. Lost 6 jars of honey and 4 pudski, what a soggy sticky mess. No bubble wrap around the jars this time, will have to call them in a mo.

I am getting really worried about my own parcel now, it has a LOT of cartons of juice in it! Jars and bottles too...
I can to some extent see that AF need to save money on their packaging, wrapping everything in bubble wrap is great although it may not be cost effective. Surely a compromise can be reached without making the parcel prone to having squashed/broken contents?
Maybe the parcels are just being packed faster to try and keep up with demand which is leading to less care being taken by some packers?
In some ways the contents are probably also having an effect on how bashed the parcel is, a combination of very heavy items and very light items is going to cause the goods to move around inside if they are not packed securely enough.