Fixing Windows XP Hijack log now added-saga continues

Browntoa

try the tune up first

photodgm

Have run tune up told it to fix everthing apart from defragmentation. Ran hijack the BHO is gone. Computer then froze. Can get into safe mode but not normal boot. Still freezes on black splash screen. In safe mode seems to work fine. In MSConfig only systray and ctfmon running. Got to go out now will try to fix tomorrow

aliEnRIK

Uninstall adaware and spyware doctor

Go into msn messenger and stop that from starting up automatically

Uninstall AVG using the removal tool
http://www.avg.com/download-tools

Try using FIREFOX instead of Internet Explorer
http://www.mozilla-europe.org/en/firefox/

Download CCLEANER (Top right)
http://www.filehippo.com/download_ccleaner/
Run the top 2 scans (Backup the registry when it asks)


Download GLARY UTILITIES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Glary-Utilities/3000-2094_4-10508531.html
Run the ONE CLICK scan

aliEnRIK

If it still fails after that then a system repair using the OS disc and reinstall all drivers that came with the computer

photodgm

The saga continues - I have repaired XP installed 38 updates it allowed me to defragment the hard drive. It seemed ok but next time it was turned on it froze after 5 mins. I have run scan software from trend including the rootkit buster nothing found. Using process explorer I find that interrupts keep taking CPU usage. This is causing freezing. In safe mode this doesn't happen - no interrupts taking CPU usage and no freezing. Is there any (free) way of finding out what is causing the interrupts?

[Deleted User]

photodgm wrote: »

The saga continues - I have repaired XP installed 38 updates it allowed me to defragment the hard drive. It seemed ok but next time it was turned on it froze after 5 mins. I have run scan software from trend including the rootkit buster nothing found. Using process explorer I find that interrupts keep taking CPU usage. This is causing freezing. In safe mode this doesn't happen - no interrupts taking CPU usage and no freezing. Is there any (free) way of finding out what is causing the interrupts?

Driver and/or hardware malfunctions cause the interrupts.

Check Event Viewer, it should give you an idea of what is having issues..

aliEnRIK

Can you run a fresh hijack log please

photodgm

I started up the computer and it worked!!! Ran hijack. Results below then ran process explorer very low interrupts. I have removed AVG (ther still seem to be some remains)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:11 PM, on 2/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - !!3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [Printing Migration] rundll32.exe C:\WINDOWS\system32\spool\migrate.dll,ProcessWin9xNetworkPrinters (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [Printing Migration] rundll32.exe C:\WINDOWS\system32\spool\migrate.dll,ProcessWin9xNetworkPrinters (User 'Default user')
O9 - Extra button: Researcher - !!9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Win32 Classes -
O16 - DPF: !!0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15014/CTSUEng.cab
O16 - DPF: !!56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/133f319751e305ce5d17/netzip/RdxIE601.cab
O16 - DPF: !!5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: !!6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1183121456302
O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1235575949169
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E6A3C1E2-F792-483E-9133-596215172BE9} (AcceptLang Class) - http://runonce.msn.com/setacceptlang.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15014/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
--
End of file - 5325 bytes

aliEnRIK

Use the AVG REMOVAL TOOL
http://www.avg.com/download-tools

If it runs fine after than id suggest installing AVIRA in its place

photodgm

I did use the removal tool however it froze when restarting so I'll run it again. I was going to use Avast to replace it. However I'm far from convinced it is fixed. Although at the moment Hardware Interrupts are not eating up CPU usage I've not found out what was generating the requests and thus not done any thing to solve the problem. Thanks for all your help so far.