Support for Mortgage Interest Discussion Area

[Deleted User]

Sprintblue wrote: »

You sound like a DWP person .. I will restrain from a rant .... and Oh boy could I rant ....

I will, when I have a job 'hang' a few indiviuals that have been incomptent in the extreme .....

I have often thought about sitting outside a JCP office explaining to people depending on their circumstances how they could be 'shafted' by the system.
I am pleased you seem to help ..:T

I aplogise if you are not a DWP person ...

DWP and JC+ staff do a good job considering the enormous pressure they are under,not to mention a shortage of staff,and the fact that many of them earn very poor wages for the job they do,on top of all that the govt change the rules and the law every 2 minutes.

Sprintblue

I am not going to argue with you, but a shortage of staff should not mean the current staff should be incompetent. If you did this day in and day out, it is very basic to get correct.

In addition the staff are trained, or indeed can read a manual and I KNOW they can refer to some place in Leeds if they are NOT sure.

The rules don't change every two minutes and it is not beyond the whit of man to understand the changes.

The DWP have an intranet.

One more point, the staff make it very difficult to communicate with them. I even had to resort to sending faxes as I was told they had no direct dial phones and no email ... TWO big lies.

If it helps somebody their email format is

Firstname dot lasntname @dwp.gsi.gov.uk

or

firstname dot lastname @jobcentreplus.gsi.gov.uk

shaneym

Can anyone offer me any advise please am Im new to this. I have received the forms through the post today and it says to send to your lender after you have filled in your parts. Does anyone know how long it takes to be processed, if for instance, the bank just dont bother doing anything with it. I hate the thought of relying on them to do what they need to do before sending it on. Of couse I will send it recorded delivery.

Many thanks

Sprintblue

Most banks/building societies do this quickly as it is in their interest ..

It is the DWP/JSA end that could be the problem.

The worst part is that you don't see what your Bank/BS sends to the DWP

dell109

I have been told that my mortgage interest will be paid from jan,but still no sign of it. Though think this system is crazy why is rent paid from day 1,but not mortgage help.I didnt intentionanally become jobless.
Does anyone know how can contest decision about mortgage interest ,as they are refusing to pay for renovations part of mortgage even though I tottally renovated my house,any help or advice would be appreciated

Sprintblue

Dell,

you said the wrong thing ...

What is carzy, if part of your mortgage was for say painting THEY WILL NOT help you for that part..

The reality if you don't pay all of it they can start reposession proceedings..

You have to say the works were for integrity reason NOT cosmetic ...

It's what I call you a gotcha ... another one of their little secrets that you only find out about afterwards.

So to be clear, you have to say ALL of your mortgage is for the house and any 'top-ups' were for integrity works NOT cosmetic

Good luck

dell109

Thank you for replying Blue ,I however have not been in this situation before I have always supported myself,jobs included new kitchen bathroom etc,so are you saying there is now nothing I can do.Mortgage company is threatening to repossess & guess I am in similar position to a earlier poster I cant produce reciepts for everything.
Jobs did include repainting etc

[Deleted User]

Sprintblue wrote: »

Dell,

you said the wrong thing ...

What is carzy, if part of your mortgage was for say painting THEY WILL NOT help you for that part..

The reality if you don't pay all of it they can start reposession proceedings..

You have to say the works were for integrity reason NOT cosmetic ...

It's what I call you a gotcha ... another one of their little secrets that you only find out about afterwards.

So to be clear, you have to say ALL of your mortgage is for the house and any 'top-ups' were for integrity works NOT cosmetic

Good luck

They usually ask for proof of what the money was spent on,if it was a top up on your mortgage,along with receipts for all the work(no matter how long ago it was)

dell109

Thank you for replying,so guess there is nothing I can do apart from get my house repossessed.Guess people who are savvy to the benefits world knew this.As a single person from what I have seen I am not even eligible for rehousing help

dell109

Thank you for replying,so guess there is nothing I can do apart from get my house repossessed.Guess people who are savvy to the benefits world knew this.As a single person from what I have seen I am not even eligible for rehousing help