PPI Reclaiming Discussion part 4

karenjane_2

Hello all... I'm new to this site but am very interested in the PPI and was wondering if you could give me some advice... I took out a loan with EGG for 10000 in April 2001 and repaid it in 2006 - I have all the paperwork and there is a Loan protection amount of £951.00 showing on the loan details. I cant remember whether a agreed to it or not as it was a long time ago!... I know that Egg have been fined already for misselling in there credit card insurance... Before i do anything in writing is it worth contacting egg on the phone to ask them if i have a case?.. All advice gratefully received... Thank you

showergirl

I have received a letter from the FOS and they have written to Tesco PF for further information about the case. They have apologised as due to the high number of complaints it may be a while before and adjudicator can look at it but they will keep in touch and let me know whats happening.
I have rang them and asked where they sent the letter to and was told they have sent it to Tesco PF in Glasgow. I explained that I sent my original complaint there and it was passed on to the RBS team in Manchester. The girl on the phone advised me that they would be dealing with TPF and not the RBS.
I am sorry to rabbit on but I am totally confused. No doubt I will leave it up to the ombudsman as they know what they are doing, but why have they told me that they are dealing with Tesco PF and not the RBS. Is this because I took out the loan with Tesco and not the RBS, and have I been getting the run around by both Tesco and RBS

dreamer33

Received a letter from EGG saying:

"Unfortunatley as we do not record all telephone contact we've been unable to trace the calls you requested"

Whatever, I also sent a complaint letter stating I would be taking action if they were not sent, awaiting reply. Both letters seemed to have crossed.

I think now EGG have to prove the ppi was not mis-sold and may use the excuse you sign and agreed.

showergirl

dreamer33 wrote: »

Received a letter from EGG saying:

"Unfortunatley as we do not record all telephone contact we've been unable to trace the calls you requested"

Whatever, I also sent a complaint letter stating I would be taking action if they were not sent, awaiting reply. Both letters seemed to have crossed.

I think now EGG have to prove the ppi was not mis-sold and may use the excuse you sign and agreed.

The same excuse as many are using. :mad:
Good luck with this

dreamer33

showergirl wrote: »

I have received a letter from the FOS and they have written to Tesco PF for further information about the case. They have apologised as due to the high number of complaints it may be a while before and adjudicator can look at it but they will keep in touch and let me know whats happening.
I have rang them and asked where they sent the letter to and was told they have sent it to Tesco PF in Glasgow. I explained that I sent my original complaint there and it was passed on to the RBS team in Manchester. The girl on the phone advised me that they would be dealing with TPF and not the RBS.
I am sorry to rabbit on but I am totally confused. No doubt I will leave it up to the ombudsman as they know what they are doing, but why have they told me that they are dealing with Tesco PF and not the RBS. Is this because I took out the loan with Tesco and not the RBS, and have I been getting the run around by both Tesco and RBS

It appears that the FOS are going to TPF as they were the ones whom sold the product, its a case of what incipience stated, FOS tell you to go to the Broker like they do, however this does not appear to be the case now.

Good luck

dreamer33

showergirl wrote: »

The same excuse as many are using. :mad:
Good luck with this

Yes very true I agree, as they know the evidence against them lies within those calls, its so annoying.

However they now have to prove it was not mis-sold gonna be a battle me thinks but I await it lol

Incipience

marshallka wrote: »

I posted that already earlier. It was Tiggrae that told us make our complaints to the FOS using Barclays trading as FIrstplus. She had a claims firm.


Here is her post

Marshalla, just to clarify are you claiming for mis selling or for an unfair rebate? Basically I think you would be out of time for the mis selling angle, however if you're going for an unfair rebate that is sooooooooo much easier to reclaim against - FP were regulated (make your complaint against Barclays t/a FP) - the fsa have stated the following in respect to early settlement of PPI - your complaint to the FOS should be on this basis and give the date of 2003 as to when it took place - NOT 2000 when it was sold

I listened before thats all.

I think anyone WOULD be wary of trusting anyones words on here again. After all we have all been robbed haven't we. Nothing wrong in asking questions, after all thats how we got into this mess in the first place. We trused the lenders/brokers words and that they were looking after us and not them.

I want to MAKE SURE i get it right this time.

Some don't want to make the same mistakes again and again, after all we are all strangers.

Marsh there is a difference between giving real advice, and sharing experience. As you give advice on experience, then you only base that advice from your own experience.

I personally have fought and lost, however I have also fought and won, however no two cases are rarely ever the same, what works for one, may not work for another. However one thing that we can not deny, is that of the law.

I would bet that those using these template letters, on the law of average some are likely to get a result whilst the majority will not. Some people come on here just for the sake of trying to get back money, because everyone else is.

The cases in which people are generally wronged are the cases most likely to be contested.

Personally I can only share my experience, and that of the experience of others, I am in my first year law degree, so no I can not profess to know it all, however I know that if you can create enough reasonable doubt then your chances of succeeding are greater than those who just send template letter with no real arguments or proof.

I am luckier than most because I do have access to a wealth of resources and hold secure think tanks, on my site. I have said it all along that holding open discussions on tactics in an open forum is futile as you are giving the lenders strategic information as to what is working and what is not, what banks are loosing and those that are winning.

I note you saying that you want to be better equipped, however unless you have an understanding of the law and how it applies, you are not equipped. You have tried and you have failed. While others have tried and won. This by no means says that they done anything significantly different, its just the way the system works.

You have went after the broker, went after the lender and now the insurer. It is clear that there are issues to which you have not addressed, and you would be better off seeking legal advice.

If I could say to EVERYONE, that the FOS is only one route, and not the best route at that.

If everyone just went to the FOS, then the usefulness of the FOS would quicky dissapear, you can see it now whereas they are having delays of upto a year now, and even then you could wait another year if the lender contests it.

You have to ask yourself why are you doing this on your own, because it is not to save money, it is more to do with giving you purpose. The thought of beating a big lender is intoxicating for some, and it blinds them to the whole purpose of why you are fighting.

The facts are that some can spend year fighting and get nothing, and loose more than they realise. If you had to add up the hours spent on here and the time spent fighting your own case, you would have most likely lost more in time that the cost of the policy. So instead of loosing one lot of cash, you indirectly loose another.

This is your life, and it is a short one at that, why spend it fighting when you could simply pass it over to a professional who does this for a living.

I understand that it is great to help others, and there is a satisfaction that comes from that, but remember why you are here. It is to win your own case, ultimately.

This information is a wealth of knowledge to you, and rest assured that it is also a wealth of knowledge to the lenders. It is therefore essential to have a united front as to what is legally correct, instead of mis-information that is being fed from members who may in fact be the lenders themselves. Yes, they do, do that.

I mentioned before, take a clinical approach, use the information available but dont rely on it, always seek professional advice, if you dont understand it.. simply dont just send a letter of take action based on what someone has said.

You should treat information here, much the same as you would from a lender, DONT BELIEVE UNTIL YOU CAN VERIFY, and ultimately understand.

If someone mentions, Agency Law, then learn about agency law and how it applies to your situation.

Finally. I will say this, the Lender can be held responsible for the actions of a broker. Yes it is true, despite what they tell you. Now what I would suggest you do is talk to PeterMB or I am happy to give you details of a specialist firm who will give you some free advice.

Now you can take the lenders word without justification or evidence that they are not responsible, or you can take the word of law, that they are.

karenjane_2

Hi all... just to ask is it worth calling the company first to see if they can advise over the phone... i had a lona with egg between 2001 and 2006 and had a loan payment protection lump sum on it.. cant remember if i agreed to it or how it was sold to me!...

dreamer33

karenjane wrote: »

Hello all... I'm new to this site but am very interested in the PPI and was wondering if you could give me some advice... I took out a loan with EGG for 10000 in April 2001 and repaid it in 2006 - I have all the paperwork and there is a Loan protection amount of £951.00 showing on the loan details. I cant remember whether a agreed to it or not as it was a long time ago!... I know that Egg have been fined already for misselling in there credit card insurance... Before i do anything in writing is it worth contacting egg on the phone to ask them if i have a case?.. All advice gratefully received... Thank you

By all accounts don't phone them, please write they are useless when you phone them far better and wiser to write a letter and send it recorded delivery.

Can you remember any details at all regarding telephone conversations?
As it was 8yrs ago it may be difficult to obtain calls they can't even give me any from 03.
Give it a try though well worth the postage

showergirl

dreamer33 wrote: »

It appears that the FOS are going to TPF as they were the ones whom sold the product, its a case of what incipience stated, FOS tell you to go to the Broker like they do, however this does not appear to be the case now.

Good luck

If the FOS are going after Tesco PF do you think there may be a good chance that we may get a goodwill gesture as now Tesco PF are independent they will not want any black marks against their name.

I can always live in hope:rotfl: