PPI Reclaiming Discussion part 4

di3004

lyns73 wrote: »

Hoping someone can give me some advice on how to deal with these muppets!!

We took a secured loan stupidly for 25yrs in 2006. I told the advisor on the telephone at Picture that I did not need the insurance as I had adequate insurance that would cover the mortgage and loan should anything happen to either of us. They talked me into doing this insurance were you get so much back in the 3rd year 4th year and 5th year in theory you get half the premium which i must add was £11k. My hubby was made redundant and we missed a payment we caught up and there has been no other problems. Ive now been told we can not have the cashback because we missed a payment. Can they do that it seems really unfair. I have contacted them and they say they have listened to a recording of the conversation at the time and i do clearly say that i did not need the insurance they have confirnmed that in a reply. WHAT CAN I DO????

Lyns

Hi Lyns

I see Pinknico have already mentioned this but its best if you contact the Financial compensation scheme (FSCS) in regards of "Picture", they will confirm this company is no longer active etc and will arrange to post out the essential forms for completion.
Here is the FSCS site here and you will also find the contact details:
http://www.fscs.org.uk/consumer/

Good luck.

pinknico

First Deano you need to write to them and say why you were mis sold and wait for their reply and then if they say not mis sold we can go from there. How were you mis sold and is there any charges on these cards?

dazzer26

i am well thanks nice to see you a still here giving people the benefit of your experience hope you are all ok.

Deano8123

pinknico wrote: »

Yes but I had to do Money claim on line for refund of charges.
They were fined but that does not mean that was the only time you were mis sold.

Hi, not sure what this is or how to go about doing it sorry?
any idea's?

cheers

Deano8123:hello:

di3004

dazzer26 wrote: »

i am well thanks nice to see you a still here giving people the benefit of your experience hope you are all ok.

Thanks Daz, for your lovely comment.:A
Yes not too bad thanks hun, still trying lol.....:D.
If I remember correctly you have a good case, and with a bit of luck you will receive a favourable response from the FOS soon.;) X

pinknico

Have posted above Deano

pinknico

pinknico wrote: »

First Deano you need to write to them and say why you were mis sold and wait for their reply and then if they say not mis sold we can go from there. How were you mis sold and is there any charges on these cards?

Here it is

dazzer26

yes i think i have a good case and hopefully it won't be too long to wait going off now for a little drinky its the 10 year all clear for my daughters cancer remission.
you just keep on doing what you are doing your a great help to everyone, will post up again when i have more news all the best to you.

bathgatebuyer

Hi all - got the first part of my CCA issue with Sainsburys bumped by the FOS today. they say the appropriate forum for me to do that would be the courts. Surprise suprise - them and their slippery shoulders! Not suprised at all by this as they routinely turn around with CCA matters and say, "Not our area" and fawn some irrelevant gibberish over a few pages to make it seem like they've considered it.

They acknowledge that Sainsburys didn't even send me terms and conditions for nearly 10 months but have said nothing about them seeking to enforce the card in the meantime as well as process info to credit reference agencies.

They say that 'enorceable' realtes to 'enforceable in a court of law' and that the 'normal admnistrative operations of the account such as charging interest, or seeking repayment is not disputed'. They also say that the fact that I have been continuing to make payments to the account suggest that there is no 'dispute' in the OFT sense and that I am not disputing any debt to Sainsburys.

Also that the OFT do not prohibit interest of charges being added to loan accounts when in dispute and not credit card accounts.

The Bank are deemed not to require to forward copies of the term of the agreement at the time it was opened but can get away with current terms and conditions.

That the correct course of resolving this would be in court if I was a defaulting debtor (so, they're effectively asking me to stop paying and force Sainsburys to take me to court!)

What a load of !!!!.

Oh aye, and the PPI bit of my complaint is being dealt with seperately. The box on their agreement was pre-ticked and I have a pre-existing medical condition which I've proven so the FOS could redeem themselves in my eyes by making the right decision in that case.

What a waste of the last 10 months - well, at least in the CCA respect.

pinknico

Thats the answer I got Bathgatebuyer, What a waste of your time. They better get back your PPI.