PPI Reclaiming Discussion part 4

amersall

dba wrote: »

The card was taken out July 2008 through to date.
How would you proceed now...just accept their offer or go down the small claims court for compensation re misselling? (sorry on reading the letter again they agree to pay 8% on any intrest assuming i was in credit, which, seeings its a credit card that has £1000 on it I wouldnt be entitled to this)

Hi again, as they have offered you full redress,if you went to court,i am afraid you would lose,likewise if you took this to FOS,and the bank would withdraw the offer.
Your best chance here is to post the redress they have given you here
https://forums.moneysavingexpert.com/discussion/1596473
Someone will work this out for you to make sure they have given you the correct redress.
Then i would put a complaint into the bank for the charges that were put on your card and put you in financial strife.
You could ring the card company and maybe do this over the phone.

Anna*_2-2

XXSCOTSLASSXX wrote: »

Not sure about Halifax but my claim with Santander was very quick call, doubted whether advisor had even logged it to be honest (apologises to advsior lol) I called up a week later and asked was there a claim registered in my name was told yes...received offer shortly after. from start to finish was 17 days.... maybe give them a call in a few days see if they have it logged....

Thanks, what I meant to say was that I have already claimed back from MBNA, Santander etc through a long process. My one Halifax phone call seems to be a bit 'too easy'. I was wondering if anyone else had any dealings with Halifax post the court ruling. They didn't even ask me to fill out an FOS questionnaire just asked for details of mis-sell over the phone.

mummum2

Anna* wrote: »

Thanks, what I meant to say was that I have already claimed back from MBNA, Santander etc through a long process. My one Halifax phone call seems to be a bit 'too easy'. I was wondering if anyone else had any dealings with Halifax post the court ruling. They didn't even ask me to fill out an FOS questionnaire just asked for details of mis-sell over the phone.

Same for me. Called them up and a nice gentleman took details over the phone, did this a few weeks ago! given a reference number and told that I will be receiving notification within the next 5 days! which was received a few days later to give them credit, the basic letter saying soryy you're unhappy blah, blah we're looking into it and will come back within the 16 weeks period!.....so yes, it does work with only a phone call, but obviously not received any upheld or no!

Good luck with yours!

cappo

mixyc wrote: »

Hi i have just had an offer from first plus for 18k!!!!! sent one letter which i found on this forum back in May, had numerous replies back saying they will contact us in x amounts of weeks. i just let it run it's course and finally had offer last week. the only problem is they say we will receive cheque in 8 weeks!!!!! has anyone had this before and should i chase them to get MY money quicker? or am i being a bit impatient? thanks

Nice one how sweet is that well done:j:j:j:j:beer::beer::beer::beer::money::money::D:cool::cool::cool::cool::T

cappo

sands02 wrote: »

Hi
Congratulations all winners:T:T:T:T:T:T Just received letter from Lloyds, they are paying £5741.37 into my bank for my loan...........so chuffed:j:j:j:j:j:j............Just waiting to hear about my credit card settlement...........A big, big thankyou to MSE forum. I couldn't have done it without you. This is a great site.:):):):):)

Nice one,congratulations on your win.:j:j:j:money::money::money::D:cool::cool::cool::cool::T

di3004

Steve (Cappo), did you get round to collecting your SAR honey? :j

Anna*_2-2

mummum2 wrote: »

Same for me. Called them up and a nice gentleman took details over the phone, did this a few weeks ago! given a reference number and told that I will be receiving notification within the next 5 days! which was received a few days later to give them credit, the basic letter saying soryy you're unhappy blah, blah we're looking into it and will come back within the 16 weeks period!.....so yes, it does work with only a phone call, but obviously not received any upheld or no!

Good luck with yours!

We shall wait and see. Fingers crossed

di3004

cappo wrote: »

Hi guys sorry will be in and out today so just a quick post for now, got my sar what a load of codswallop nothing in there i can use (surprise surprise) well nothing really period, 4 or 5 screenshots if i'd brought it out of a shop i'd ask for a refund ,phoned dsar dept back told them i'm not having it, i want the info found or else ico and fsa time for all the good they'll do lol LTSB really are a crock, will get back on here tonight, relax and get stuck into the posts, congratulations to the winners today.

Sorry Steve, missed this one.
Blimey what are they playing at?
Glad you mentioned of the ICO.

Red_peppers

Hi everyone,

I made a complaint to IF on 26-05-2011.

Today I have received a not upheld letter.

The letter says

'Dear mr........

Blah blah

As part of my review, I have considered whether you were eligible for the policy, whether the policy was suitable for you and whether we provided appropriate information to you in relation to your PPI policy when you took it out. I have also taken into account each of the concerns you raised with us in your complaint. Having completed all of these steps, I also looked at your complaint as a whole to ensure that we acted fairly towards you in relation to the sale of your PPI policy, taking into account any other relevant circumstances or information that may be available.

As a result of this review, I am satisfied that there were no issues with the sale of the PPI attached to your personal loan.'

The letter goes on to say if they do not hear from my husband they will close the complaint and consider it resolved.

Fair enough, they have done a thorough investigation. So why did they fail to see that as a self employed business owner he would be paid when he was sick or had an accident.

Any help?

Helen xxx

dba_2

Hi Guys
Can someone explain the following offer from Lloyds I recieved the other day. It related to my credit card ppi, which still has an outstanding balance of £1100. I took the card out in 2008 and have never cleared the full balance outright.

"If the consumer agrees to cancellation of the PPI the financial business should:

a) reconstruct the account by removing any premiums in respect of the PPI and any interest or charges in respect of those premiums;
b) if that produces a credit balance for any period, credit interest on that balance for that period at 8% simple per year; and
c) send the customer a statement showing the resulting balance on the account (with details of how it was calculated)."

i thought irrespective of whether i have been in credit they would need to work out 8% interest on the ppi premium from the start of the policy

is that not correct?