PPI Reclaiming Discussion part 4

loftty_2

Hi All,

I have been trying to claim back my ppi from Lloyds TSB.

1) I asked for a copy of my agreement, which they sent. On my agreement it has a nice big check box on the first page stating I have read the terms and conditions of taking ppi. Now I really did just check cause I felt I would not get the loan, also I did not get fully explained what it was for.

2) I sent of my first letter from stage one on this site. I got a reply from them trying to justify themselves.

3) I sent of letter 2 from stage two on this site. 6 weeks have passed and I have not heard a word from them? I did say in the letter within 14 days.

What should I do now?

Also I wrote to another bank about 4 months ago asking for a copy of my agreement, they cashed the £10 check I sent them but never sent a copy of the agreement.

What should I do?

Regards,

Loftty

di3004

loftty wrote: »

Hi All,

I have been trying to claim back my ppi from Lloyds TSB.

1) I asked for a copy of my agreement, which they sent. On my agreement it has a nice big check box on the first page stating I have read the terms and conditions of taking ppi. Now I really did just check cause I felt I would not get the loan, also I did not get fully explained what it was for.

2) I sent of my first letter from stage one on this site. I got a reply from them trying to justify themselves.

3) I sent of letter 2 from stage two on this site. 6 weeks have passed and I have not heard a word from them? I did say in the letter within 14 days.

What should I do now?

Also I wrote to another bank about 4 months ago asking for a copy of my agreement, they cashed the £10 check I sent them but never sent a copy of the agreement.

What should I do?

Regards,

Loftty

Hi there

So you sent the £10 off and you never received the SAR information, and they cashed this in ??:eek:
Contact the ICO here: https://www.ico.gov.uk/Global/contact_us.aspx

Also they have 8 full weeks to respond, if they do not you can still continue to take this to the Financial ombudsman (FOS), I would ring them first and see if they suggest just moving this on with them now they may say give a little extra time with a timescale, here are the FOS contact details here:
http://www.financial-ombudsman.org.uk/contact/index.html

Please ring them and let us know what they say about this.

Good luck and of course if any further help is needed just post away.;)

Di
X

King_Juan

Turboman wrote: »

I mainly calculate precisely on CURRENT loans which are very predictable. Settled loans are harder to unravel owing to the lenders method of deriving their settlement figures ( & trying to dress them up with rhe word REBATE to try & convince you they are doing you a favour)

I can say that I've checked your latest offer re the 8% interest & that is correct-8% on 673.31 from actual date of each payment + 8% on 637.21 from 1/3/2006

We've just got to unravel the rebates (Marshallka-where are you!!)

Recheck your statements & the original settlement letter re the 18,680.79 Balance-I can't derive where that has come from?

I've got the 2445.77 interest rebate though from the Rule of 78 Calculator website (BUT using a loan of 18,009.54!!)

HOWEVER, don't forget that assuming all this rebate business is correct for the main 15,000 main loan and they have correctly adjusted the situation to be as if PPI had never been added--you can only get the refund on the PPI bit of WHAT YOU HAVE ACTUALLY PAID.

Thanks Turbo, I will try and digest this info....

In simple terms, do you think I am entitled to request this:

(2005 original PPI single premium + interest charged up front) - (2006 early settlement rebate) + (8% statutory interest PA on deprived money)

Seems to make sense to my non-financial brain although I'm sure its not quite that simple!

Cheers, Gary.

LDJ82

HFC agreed that I should receive £936 for a personal loan of which they were unable to state whether it was sold correctly - was looking forward to this. I wrote to them on 21st Feb stating that I would accept this amount for one part of my claim (personal loan) but not in full and final settlement as there are 2 homeowner loans still in dispute. Rang HFC today and they have refused to pay me as I am still in dispute with them. I tried to explain that these are 3 separate issues and that they should pay back my money but they are still refusing. Looks like I am going to have to wait for FOS to deal which will be ages away. Can they refuse to pay out if they have admitted fault on the personal loan? Any advice or help would be appreciated, thanks

di3004

LDJ82 wrote: »

HFC agreed that I should receive £936 for a personal loan of which they were unable to state whether it was sold correctly - was looking forward to this. I wrote to them on 21st Feb stating that I would accept this amount for one part of my claim (personal loan) but not in full and final settlement as there are 2 homeowner loans still in dispute. Rang HFC today and they have refused to pay me as I am still in dispute with them. I tried to explain that these are 3 separate issues and that they should pay back my money but they are still refusing. Looks like I am going to have to wait for FOS to deal which will be ages away. Can they refuse to pay out if they have admitted fault on the personal loan? Any advice or help would be appreciated, thanks

Hi there

You have told them they are separate, so I would have thought they would treat them separately, but it seems they are dealing with this as an whole complaint.

Why don't you ring the FOS anyway now to see where you may stand with this by explaining what you have posted above, they should be able to advise on the best direction to take here and answer your query for you.
http://www.financial-ombudsman.org.uk/consumer/complaints.htm

This will save you running round in circles at a later date, please let us know how you get on and good luck.;)

LDJ82

Thanks Di, will do - just when you think you are getting somewhere another wall appears. Hey ho ... I am just very small fish in the ocean of PPI reclaiming - keep going

di3004

LDJ82 wrote: »

Thanks Di, will do - just when you think you are getting somewhere another wall appears. Hey ho ... I am just very small fish in the ocean of PPI reclaiming - keep going

lol, you are doing fine, but yes these hurdles do get in the way, and I'm sure you will get through or over them.:D .

We are here to help anytime, so please post anytime. Fingers crossed to you.

Di
X

Anne.Jade

Got letter from the Ombudsman today, saying:-

"FirstPlus is willing to make you an offer in line with my recommendations, save for the payment for distress and inconvenience, in full and final settlement of your complaint.

FirstPlus is making this offer as a gesture of goodwill and without any admission of liability

You now need to consider this offer. The offer from FirstPlus is less than the redress that I indicated in my assessment as it does not include the payment for distress and inconvenience

Your case could be referred for an ombudsman's final decision in which case I consider it likely that an award would be made for distress and inconvenience, Nothwithstanding this you may wish to consider accepting this offer"


So yayyyyyyyyy! They sent me a copy of their letter to FirstPlus which I still need to get my head around. Basically it says that they must put me back into the position I would have been in had I taken out the loans but not the PPI policies.

:beer: :beer: :beer: :beer: :beer: :beer: :beer:

di3004

Anne.Jade wrote: »

Got letter from the Ombudsman today, saying:-

"FirstPlus is willing to make you an offer in line with my recommendations, save for the payment for distress and inconvenience, in full and final settlement of your complaint.

FirstPlus is making this offer as a gesture of goodwill and without any admission of liability

You now need to consider this offer. The offer from FirstPlus is less than the redress that I indicated in my assessment as it does not include the payment for distress and inconvenience

Your case could be referred for an ombudsman's final decision in which case I consider it likely that an award would be made for distress and inconvenience, Nothwithstanding this you may wish to consider accepting this offer"


So yayyyyyyyyy! They sent me a copy of their letter to FirstPlus which I still need to get my head around. Basically it says that they must put me back into the position I would have been in had I taken out the loans but not the PPI policies.

:beer: :beer: :beer: :beer: :beer: :beer: :beer:

Hi Anne Jade, WOW Many Congratulations and Well done :T :beer: :T , fantastic news, thanks for posting this hun, we are soooooooo happy for you.:T :beer: :T :beer: :T :beer: :T :beer: :T :beer:

Di
XX

amersall

Anne.Jade wrote: »

Got letter from the Ombudsman today, saying:-

"FirstPlus is willing to make you an offer in line with my recommendations, save for the payment for distress and inconvenience, in full and final settlement of your complaint.

FirstPlus is making this offer as a gesture of goodwill and without any admission of liability

You now need to consider this offer. The offer from FirstPlus is less than the redress that I indicated in my assessment as it does not include the payment for distress and inconvenience

Your case could be referred for an ombudsman's final decision in which case I consider it likely that an award would be made for distress and inconvenience, Nothwithstanding this you may wish to consider accepting this offer"


So yayyyyyyyyy! They sent me a copy of their letter to FirstPlus which I still need to get my head around. Basically it says that they must put me back into the position I would have been in had I taken out the loans but not the PPI policies.

:beer: :beer: :beer: :beer: :beer: :beer: :beer:

:T:T:T:T:T:T:T:T:T:T:T excellent:j:j:j:beer::T:T:T:T
love to see a winner with first plus well done!! :T:T:j:j:j:j( how long did this take you. if you dont mind me asking )