PPI Reclaiming Discussion part 4

beamerguy

lauzflow wrote: »

hi bflare , i put my claim in on 26th april got a letter 2 weeks later saying they will get in contact by the 23rd of june i got the letter saying its still under investigation and they now have untill 16th aug . i gave them a call today and they have looked at the complaint but still need more time to investigate i asked if it would be resolved by aug and she dident know she said i could get another letter requesting more time ! i thought they had to come to a desicion by then just gonna wait and hope x x

What investigation are they doing, it's just "fob off" after "fob off"

EITHER they misold or not ????

Red_peppers

After putting in my PPI reclaim to First Plus at the end of may and receiving a couple of letters saying they need more time, I think I may try to email them to speed up the process (fingers crossed)

Does anyone know an email address for them other than the customer care one that's stated on their website?

I know in relation to other people's reclaims this is not a long time to wait. However, as it was a single premium upfront policy I don't know what they are messing about at.

Thanks

Hel

beamerguy

Red_peppers wrote: »

After putting in my PPI reclaim to First Plus at the end of may and receiving a couple of letters saying they need more time, I think I may try to email them to speed up the process (fingers crossed)

Does anyone know an email address for them other than the customer care one that's stated on their website?

I know in relation to other people's reclaims this is not a long time to wait. However, as it was a single premium upfront policy I don't know what they are messing about at.

Thanks

Hel

Nobody knows what the banks are "messing about" with accept NOT TO PAY YOU BACK.

Seriously if you want to shout loud do so with local MP. If everyone did this, it would prompt a debate in the house, after all, that is why you voted for your MP.

Pressure must be kept up and sooner or later, someone, something, some banker will throw in the towel. Trouble is, Mr Cameron is still running "rip off" Britain and that must stop

To find your local MP, go here and type in your postcode
http://www.parliament.uk/business/commons/

mumofjanda

Hi there!

I sent the complaint questionaire to Nationwide re: loan PPI, on 04/06/11. Received a letter 2 weeks later to say they are looking into it.
Further letter today to say they cannot let us know the outcome yet because 'they require further information from another area' and hope to be in touch again in 4 weeks.

Any idea what information this might be and from what area?

Thanks!

Dirks_Engine_Room

Evening all,

Update on RBS claim. Won claim 1 a couple of weeks ago. Claim 2 initially rejected, upheld by adjudicator, rejected again by RBS... off to ombudsman. After winning other claim asked RBS to reconsider claim 2 as reasons for mis-sell were the same. RBS have upheld their original decision. Not happy with that so have said that surely a consistent approach should be adopted. RBS said it will now go to a final hearing with them... So they will have looked at this claim a grand total of 4 times!!! Fouth time lucky?

The wait goes on......

DoubleDee_2

Hi MSE World.
I am an novice to the forum so bear with me please.
I am interested in the PPI debacle since I took out a mortgage arranged through the estate agent I bought through and they insisted that a condition of the mortgage was that a form of protection insurance was taken out with the mortgage.
My basic question is if this is the same as PPI?
Th cost was an additional £1000 added to the value of the mortgage which will be paid off (repayment) by 2015.
First taken out in 1990.
Would anyone give guidance please.
Regards

cappo

DoubleDee wrote: »

Hi MSE World.
I am an novice to the forum so bear with me please.
I am interested in the PPI debacle since I took out a mortgage arranged through the estate agent I bought through and they insisted that a condition of the mortgage was that a form of protection insurance was taken out with the mortgage.
My basic question is if this is the same as PPI?
Th cost was an additional £1000 added to the value of the mortgage which will be paid off (repayment) by 2015.
First taken out in 1990.
Would anyone give guidance please.
Regards

Hi Dee and welcome have you more information i.e what was the name of the protection, it could have been ppi or life insurance or some other form of insurance, how much was the mortgage for (i'm not being nosey i'm trying to work out roughly whether the figure of the insurance would tally with the amount of the mortgage) if you have any more info it might be helpful.

Robyn552

Thanks Ian this was a great post I contacted Equifax this morning and they have said I should hear back from them with 20 days, I really thought I was at the end of the road for the 2 old credit cards I had but I still have this option.

amersall

LynK wrote: »

Had a reply from the CEO's office at Santander today re my claim for a Dorothy Perkins Card (very quick I only emailed him 2 days ago!!) Basically it says that they are still rejecting my claim on the ground that I could've cancelled it at any time including when they upgraded it in 1998 (at no request by me!), I was free to claim on the insurance and there is no proof of a missell on their part. I can however go to the FLA if I'm not happy at their decision (for what it's worth I already have). The ombudsman has also sent me info for the underwriters so I will complete more forms this evening and send them off!
In the letter he apologises that I was given wrong information by his claims dept (they told me no monies had been paid since Sept 1998 and I had several statements from much later proving tht I was still paying at). As way of apology he is sending me £30!! whoopee doo.
It was quite ironic really I rang my 13 year old daughter since I'm in work to see if any mail had arrived for me and she told me there seemed to be a very important letter so I go her to open it and read it to me over the phone such was my suspense. She got to the part about the £30 cheque and said 'as an apology we are sending you a cheque for three, zero, zero, zero pounds, £3,000 I thought result!! I was jumping around the office like someone not wise :j:jwhen I happened to ask is there a decimal point in the amount anywhere to which she replied 'hold on to I look again, yes Mum there is it's after the first zero' £30.00 thirty pounds !! Back to the drawing board I guess lol!!

Oh poor you
Can just imagine you jumping round the office :rotfl::rotfl:

Made my day :D
Go get em :cool:

LynK_3

I wonder could any if any of u good people could give me some advice please. As I mentioned in an earlier thread my first ppi claim was with sandander for a Dorothy Perkins store card which was rejected. I have appealed t the FLA bur going through this site it would seem they are pretty useless. So I spoke to a very helpful chap at the ombudsman on Thursday who said I should try claiming with the insurance underwriters who are a company called Financial Insurance Company Limited, he took some details down and said they would be in touch.
I recieved a letter from them (FOS) today it says

Thankyou for your recent enquiry about payment insurance bladdy bladdy blah.
The first step is to complain directly to the financial business that sold you the ppi, I have therefore written to Financial Insuranceto let them know that you have a complaint. Financial Insurance should now contact you for details of the complaint, if they do not already have them.
I have enclosed a ppi questionaire which will help the financial business you think is responsible for your complaint to assess your case and decide whether it should pay you compensation. etc etc
It goes on If you do not hear from them in the next few days after recieving this letter, you may wish to contact them at the address below, mentioning that we have alreqay written to them. They shoud issue a response in writing within 8 weeks of the date they recieve he complaint.

So should I wait for this company to contact me or do I go ahead and send them the questionnaire?? Sorry but I am a bit confused as to what to do next.