PPI Reclaiming Discussion part 4

Turboman

Sorry folks---been AWOL all day

researchng Rule Of 78 Amortization Spreadsheets in USA

Will have a few beverages(beer & Wine) & be back on line again around 11:00pm (if coherent!)

Turbo

maxdp

Turboman wrote: »

Sorry folks---been AWOL all day

researchng Rule Of 78 Amortization Spreadsheets in USA

Will have a few beverages(beer & Wine) & be back on line again around 11:00pm (if coherent!)

Turbo

Look forward to that Turbo. You obviously been enjoying yourself.:beer:

sharibe

maxdp wrote: »

Hi There

I would suggest you put it on the form in your own words as you have done so here.

If you get too clever it confuses them and they just look at what you say then you end up having to claim again cause it did not work out.

Write it in your own words and they will ask for further clarification if that is needed.

Good luck:D

Many thanks maxdp....I will just write it as I see it then:-))

Wish me luck!

pinknico

Youcould put something in about not being given the option to pay monthly for the PPI policy.
I did read somewhere that a company were unlikely to recommend other policies but there is no reason you cant put in that you didnt realise there were cheaper options available.

sharibe

pinknico wrote: »

Youcould put something in about not being given the option to pay monthly for the PPI policy.
I did read somewhere that a company were unlikely to recommend other policies but there is no reason you cant put in that you didnt realise there were cheaper options available.

Ooh that is a good bit, I have just added that too:-)) Thank you pinknico:T

di3004

sharibe wrote: »

Ooh that is a good bit, I have just added that too:-)) Thank you pinknico:T

Hi Sharibe

You can send one to LLoyds as well, when you have completed the complaint form, do a photocopy for yourself, Lloyds and the FOS.

Tell lloyds as you have now taken your complaint to the FOS you have enclosed a copy of your complaint form for their interest and records, this can sometimes change their mind, if that is so then just let the FOS know, good luck.;)

Also remember to enclose copies of correspondence from lloyds with the FOS form, especially the final decision.

Hope this helps, fingers crossed.:D

Di
X

di3004

Turboman wrote: »

Sorry folks---been AWOL all day

researchng Rule Of 78 Amortization Spreadsheets in USA

Will have a few beverages(beer & Wine) & be back on line again around 11:00pm (if coherent!)

Turbo

Hi Turbo
Lol that sounds interesting hun, blimey don't you ever stop ?:eek: lol, catch you later Turbo, thanks.;)

LilacPixie

anyone around for a bit of help??

Long story short. PPI reclaim submitted loan and HP with same company, company concerned upheld complaint, said loan needed rewritten but as loan was settled but HP wasn't it would take time to unravel mess. This was in writting and verbally.
I chased weekly still no further forward. I did official complaint to their head office regarding time scale for payout. HO replied and said they were declining my complaint regarding mis-selling. I responded saying but you already agreed, here is a copy of the letter saying so. The replied saying No PPI reclaim is denied. It also had a delightful paragraph saying if i complained to the ombudsman they would request complaint is refused on the grounds of timewasting. The letter then also continued by 'reminding me' of the charges that could be payable for things like letter and missed payments ~( never have missed a payment and there is only 2 to go). I personally considered this to be threatening.

I have put in a complaint to the ombudsman who have replied saying the company concerned says I used a 'broker' which I never ever did, i attended their own branch personally. The FSA has sent the complaint to the 'broker' who have phoned me and said that they don't understand why i have complained about them as I have has no dealings with them at all which obviously I haven't. The brokerage company says it will reply to the FSA stating they have never had dealing with me.

Is this common behaviour from lenders towards the FSA??

greyskull32

Hi everyone.

Just reading through post if I want to send a question for the forum to give me advise for dont know how do I go about this must be clicking on wrong buttong I am trying without sucess if someone knows please help me.

Sure I could pick it up if I followed someones instructions thanks.

jojo1964

dreamer33 wrote: »

Hi JO JO

Sorry if you already have the info but found this that may help you:

Sections 77, 78 and 79 of the Consumer Credit Act 1974 give you the right to request a copy of the executed credit agreement for your account from the creditor. The creditor is either the original creditor (for example, the credit card company) or a company to whom the agreement has been assigned.

Section 77 applies to regulated fixed sum loans (e.g. bank loans),
Section 78 applies to regulated running account credit (e.g. credit cards), and
Section 79 applies to regulated consumer hire agreements (e.g. hire purchase agreements)

In all cases, if you request a copy of your agreement and quote the relevant section of the Consumer Credit Act, the creditor must comply within 12 days. If no money is owing (and no money is to become owing) the creditor does not need to comply. They also need not comply if you have made a similar request in the previous month.

If the creditor fails to comply with the prescribed period (12 days), then they may not take any enforcement action until they do comply. For agreements signed before 2006, if they fail to respond within a further calendar month, then they commit an offence (Note - not a criminal offence).

Enforcement actions include:
- Requesting or demanding payment
- Sending you a default notice
- Giving information relating to the account to any third party, particularly credit reference agencies
- Passing the account to a Debt Collection Agency or assigning it to a Debt Purchaser.

As noted above, the creditor must send a copy of your agreement on request under one of these 3 sections of the Consumer Credit Act.

The Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 define what may be sent in response to a request under ss77-79. they have to send a 'true' copy but this is far short of an exact copy. They may just send a copy of current Terms and Conditions.

Requests for copies of agreements for fixed loans and hire-purchase agreements normally produce a proper copy of the executed agreement.

However, credit card companies usually send a copy of the application form (often without a signature) and a copy of current Terms and Conditions, which fully complies with the 1983 regulations.

You should be aware that compliance with a request under sections 77, 78 or 79 and an agreement being enforceable have nothing to do with each other.

Thanks, what i requested are the details of several loans through FP, 2 which were paid off when i took out further loans with them, the final loan being still active.