PPI Reclaiming Discussion part 4

dec22

Thanks Di. I have a letter ready to go off to the Chief Ombudsman, I can't understand what the hold up is. Will post on Saturday if I don't hear anything from them. E-mailed 3 letters to the PPI Support team this week but have had no reply.

di3004

dec22 wrote: »

Thanks Di. I have a letter ready to go off to the Chief Ombudsman, I can't understand what the hold up is. Will post on Saturday if I don't hear anything from them. E-mailed 3 letters to the PPI Support team this week but have had no reply.

Your welcome dec22.

Honestly that is just not on though.
Hope they get back to you soon, fingers crossed.
Let us know, cheers.;)

deefizz

Hi,

I was looking for some advice please.

I had a loan with Endeavour Personal Finance. I've wrote to them about claiming PPI and was told I needed to contact the broker. They say this was dial4Aloan.co.uk who are also Welcome Finance? I've contacted Welcome Finance who can't find any record of my loan.

However, I'm sure the broker was Loans.co.uk. I've rung the number on their website but was told they dissolved 6 months ago and the company he works for (which I missed the name of) bought the website and phone number?!. Looking on this forum though it seems people have had contact with them recently!

So, does anyone know if loans.co.uk still exist??? Is Loans.co.uk now Dial4ALoan???

Also, I had another loan with my now ex partner - am I able to claim alone or does it need to be a joint claim?

Thank you!

di3004

deefizz wrote: »

Hi,

I was looking for some advice please.

I had a loan with Endeavour Personal Finance. I've wrote to them about claiming PPI and was told I needed to contact the broker. They say this was dial4Aloan.co.uk who are also Welcome Finance? I've contacted Welcome Finance who can't find any record of my loan.

However, I'm sure the broker was Loans.co.uk. I've rung the number on their website but was told they dissolved 6 months ago and the company he works for (which I missed the name of) bought the website and phone number?!. Looking on this forum though it seems people have had contact with them recently!

So, does anyone know if loans.co.uk still exist??? Is Loans.co.uk now Dial4ALoan???

Also, I had another loan with my now ex partner - am I able to claim alone or does it need to be a joint claim?

Thank you!

Hi there

I also had a loan with Endeavour but the broker was that of Click Finance who also dissolved, it was suggested to go the insurer/underwriter direction by the Financial ombudman service (FOS), however, you may be able to go the financial compensation scheme direction (FSCS) depending if the broker you used was regulated by the FSA etc at the time you taken out the loan.
I could not go to the FSCS with this one because when I taken this out they were not regulated, so because of this they would not be listed with neither the FSCS or the FOS), because the FOS are only able to investigate complaints if they were regulated.

But what I would do is contact the FOS for advice on this first, they should lead you in the right direction.
http://www.financial-ombudsman.org.uk/contact/index.html

There are ways around this, see what the FOS advise for you, good luck and please keep us posted.;)

lush1

i have a question, i sent a sar request to citifinancial recieved all documents back regarding loans i took but no credit card statments so i wrote again have now recieved statements going back to may 2004........low behold althoug this was initally for a credit card charge claim i have since discovered i also had ppi on this card which i was not aware of. so today i have sent off a credit card charge reclaim and a ppi reclaim.....the card was paid off in 2006 and they have only sent statements from 2004......i think i opened this account around 2002 whats the possibility of getting statments furher back than 2004??

di3004

lush1 wrote: »

i have a question, i sent a sar request to citifinancial recieved all documents back regarding loans i took but no credit card statments so i wrote again have now recieved statements going back to may 2004........low behold althoug this was initally for a credit card charge claim i have since discovered i also had ppi on this card which i was not aware of. so today i have sent off a credit card charge reclaim and a ppi reclaim.....the card was paid off in 2006 and they have only sent statements from 2004......i think i opened this account around 2002 whats the possibility of getting statments furher back than 2004??

Hi there

If they still hold information going back further that 2004 (beyond the 6 years), then you can ask that they go this far on refunding, but otherwise they must go back as far as the last 6 years.

Good luck, please keep us posted.;)

MoodyBlues

Got a couple of letters from Lloyds to say they have received my complaint and it has been passed on to Lloyds TSB Insurance. That was quite fast for them to get back to me!

di3004

MoodyBlues wrote: »

Got a couple of letters from Lloyds to say they have received my complaint and it has been passed on to Lloyds TSB Insurance. That was quite fast for them to get back to me!

Wonderful, thanks for your update and fingers crossed.

If you ever need to chase them up, they have an email addy here below, it may be useful to you.
[EMAIL="customer.care.insurance@lloydstsb.co.uk"]customer.care.insurance@lloydstsb.co.uk[/EMAIL]

Hope you hear of a hopeful result very soon.;)

MoodyBlues

di3004 wrote: »

Wonderful, thanks for your update and fingers crossed.

If you ever need to chase them up, they have an email addy here below, it may be useful to you.
[EMAIL="customer.care.insurance@lloydstsb.co.uk"]customer.care.insurance@lloydstsb.co.uk[/EMAIL]

Hope you hear of a hopeful result very soon.;)

Thanks for the email addy. Fingers crossed!

di3004

MoodyBlues wrote: »

Thanks for the email addy. Fingers crossed!

Your very welcome, good luck.:D:beer: