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PPI Reclaiming Discussion part 4
Comments
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robbedofmymoney wrote: »you'll have to call me the frog from now on
Cool:rotfl::rotfl:, and welcome Mr Froggie.:rotfl::beer:
The one and only "Dizzy Di"0 -
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robbedofmymoney wrote: »mind you, the missus won't like being called miss piggy.:D
Oh dear.........did not think of that:eek::o:rotfl::rotfl::rotfl:The one and only "Dizzy Di"0 -
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The one and only "Dizzy Di"0
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Hello again,
I was hoping that the next time I came on here I would be sharing my good news and saying that they have paid back my ppi. it has now been a month since I received the letter sayi9ng I was mis-sold it and that they would be upholding my complaint. In that time I have heard, nothing, nada, zip.
I've prepared a letter to chase them and I would appreciate your views on it....
Dear xxxxx,
I am writing to you again, to discuss my claim for mis-sold PPI.
I received a letter from you on the 15th May 2010 stating:
‘Having reviews your file and completed our investigations, loans.co.uk have come to the conclusion that you were mis-sold your ppi policy and as a result we will be upholding your complaint.
To ensure that we make the correct level of payment to settle your complaint, we require additional time to contact the lender and validate the amounts payable to you and/or your account. Please allow us time to do this and be assured that the refund will be made as soon as we are in receipt of the information from your lender.’
While I appreciate you reached this conclusion and are upholding my complaint, it is the result I was expecting. What I was not expecting was that, now, a further month since this letter arrived, I am still waiting to hear anything more from you.
You say in your letter that you strive to provide excellent service yet I find it extremely frustrating that in the year 2010, we are using letters as our only form of communication. I have no other way to contact you.
I would like to know the following:
- How much PPI premiums my wife and I are to be refunded. (total value in pound sterling)
- How much subsequent interest on this premium we are to receive. (total value in pound sterling)
- How much statutory interest, the amount a court would award as we have been deprived of this money (total value in pound sterling)
- What is the total payment we are to receive (in pound sterling)
- How you intend to make the payment to us.
- When you intend to make the payment to us.
Please could you contact me via telephone so that we can discuss these and the progression of my complaint.
My home number is 0******** (after 5pm) or my mobile 0**********.
I would be grateful if you would also provide me with a telephone number and email address for yourselves for any future correspondence.
I appreciate a quick response to this letter. I would like this resolved as quickly as possible and will be sending a copy of this and all previous correspondence to the Financial Ombudsman if I have not received a reply within the next 7 to 10 days as this has now been 92 days, a quarter of a year since my initial letter.
Yours faithfully,
- I'm not sure about my last part about FSO and whether I should include it but am getting a bit miffed by it all now.
your thoughts appreciated as always.
cagneWould like to: Retire at 54. 19yrs .Clear mortgage by 50. 16yrs. Clear Secured debts by 43. 8yrs.Clear Unsecured debt by 39. 4yrs. Gain full control of my finances by 36. 1yr.Keep my head above water. Today.Dribble Diet: Starting weight(26/8): 18st 7lb:eek: current weight(08/11): 15st 11lb Ideal weight: 12st 7lb0 -
Hello again,
I was hoping that the next time I came on here I would be sharing my good news and saying that they have paid back my ppi. it has now been a month since I received the letter sayi9ng I was mis-sold it and that they would be upholding my complaint. In that time I have heard, nothing, nada, zip.
I've prepared a letter to chase them and I would appreciate your views on it....
Dear xxxxx,
I am writing to you again, to discuss my claim for mis-sold PPI.
I received a letter from you on the 15th May 2010 stating:
‘Having reviews your file and completed our investigations, loans.co.uk have come to the conclusion that you were mis-sold your ppi policy and as a result we will be upholding your complaint.
To ensure that we make the correct level of payment to settle your complaint, we require additional time to contact the lender and validate the amounts payable to you and/or your account. Please allow us time to do this and be assured that the refund will be made as soon as we are in receipt of the information from your lender.’
While I appreciate you reached this conclusion and are upholding my complaint, it is the result I was expecting. What I was not expecting was that, now, a further month since this letter arrived, I am still waiting to hear anything more from you.
You say in your letter that you strive to provide excellent service yet I find it extremely frustrating that in the year 2010, we are using letters as our only form of communication. I have no other way to contact you.
I would like to know the following:- How much PPI premiums my wife and I are to be refunded. (total value in pound sterling)
- How much subsequent interest on this premium we are to receive. (total value in pound sterling)
- How much statutory interest, the amount a court would award as we have been deprived of this money (total value in pound sterling)
- What is the total payment we are to receive (in pound sterling)
- How you intend to make the payment to us.
- When you intend to make the payment to us.
Please could you contact me via telephone so that we can discuss these and the progression of my complaint.
My home number is 0******** (after 5pm) or my mobile 0**********.
I would be grateful if you would also provide me with a telephone number and email address for yourselves for any future correspondence.
I appreciate a quick response to this letter. I would like this resolved as quickly as possible and will be sending a copy of this and all previous correspondence to the Financial Ombudsman if I have not received a reply within the next 7 to 10 days as this has now been 92 days, a quarter of a year since my initial letter.
Yours faithfully,
- I'm not sure about my last part about FSO and whether I should include it but am getting a bit miffed by it all now.
your thoughts appreciated as always.
cagne
the rest is fine,just say you have waited 92 days now and would like a resolution to your claim ,this does not need to be a long winded letter, you just need your money,and that if they do not reply by x date you will take this to fos good luck0 -
Hello again,
I was hoping that the next time I came on here I would be sharing my good news and saying that they have paid back my ppi. it has now been a month since I received the letter sayi9ng I was mis-sold it and that they would be upholding my complaint. In that time I have heard, nothing, nada, zip.
I've prepared a letter to chase them and I would appreciate your views on it....
Dear xxxxx,
I am writing to you again, to discuss my claim for mis-sold PPI.
I received a letter from you on the 15th May 2010
While I appreciate you reached this conclusion and are upholding my complaint, What I was not expecting was that, now, a further month since this letter arrived, I am still waiting to hear anything more from you.
You say in your letter that you strive to provide excellent service yet I find it extremely frustrating that in the year 2010, we are using letters as our only form of communication. I have no other way to contact you.
I would like to know the following:- How much PPI premiums my wife and I are to be refunded.
- How much interest on this premium we are to receive.
- How much statutory interest, the amount a court would award as we have been deprived of this money
- How and when you intend to make the payment to us.
Please could you contact me via telephone so that we can discuss these and the progression of my complaint.
My home number is 0******** (after 5pm) or my mobile 0**********.
I would be grateful if you would also provide me with a telephone number and email address for yourselves for any future correspondence.
I appreciate a quick response to this letter. I would like this resolved as quickly as possible and will be sending a copy of this and all previous correspondence to the Financial Ombudsman if I have not received a reply within the next 7 to 10 days as this has now been 92 days since my initial letter.
Yours faithfully,
cagne
hi again, dont quote their letter, just put "your letter dated xyz"
the rest is fine,just say you have waited 92 days now and would like a resolution to your claim ,this does not need to be a long winded letter, you just need your money,and that if they do not reply by x date you will take this to fos good luck0 - How much PPI premiums my wife and I are to be refunded.
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Dear all,
the following have been in touch with me regarding a PPI claim against a company that brokered a deal with first plus on my behalf a few years ago.
GMM have said that the company has gone bust and they are looking at my claim via Financial compensation Authority.
Has anyone any experince of such matters?
Many thanks0
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