Zanussi Integrated dishwasher - £94 delivered @ B&Q Possible misprice

mattwallisuk

Im amazed, nothing more to add

TBeckett100

how odd, my first email to her was entitled "without prejudice - save as to costs", nice to see it being used.

The judgement came through the post today, I will scan it in later to show the court victory. They have until 01 July to pay otherwise I am sending in the bailiffs, lol.

I bet they are kicking themselves. I even offered to settled weeks ago (with gagging order) for £200.

As McDonalds say - i'm lovin it.

TBeckett100

mattwallisuk wrote: »

Im amazed, nothing more to add

perhaps "I am sorry and I have been proved wrong, well done"

maemaesmummy

TBeckett100 wrote: »

how odd, my first email to her was entitled "without prejudice - save as to costs", nice to see it being used.

The judgement came through the post today, I will scan it in later to show the court victory. They have until 01 July to pay otherwise I am sending in the bailiffs, lol.

I bet they are kicking themselves. I even offered to settled weeks ago (with gagging order) for £200.

As McDonalds say - i'm lovin it.

:T:T:T:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

Forever etched on her mind TBeckett100!

TBeckett100

new thread created on this part of the forum for new claimants to discuss claims.

TBeckett100

TBeckett100

Following the court hearing, I decided to write to the Chairman of Kingfisher to outline areas I feel B&Q needed improvement to handle the case and the dreadful attempt at defending the claim as frankly it was shockingly shoddy. I mean, who allows someone they identify as a major contributor to this forum and talks money in the media to have their day in court and refuse a £200 offer from me with gagging order in the meantime. In addition, I raised the issue of copyright on this forum as the T&Cs state, we as posters own the copyright (shared with MSE) for our posts and B&Q breached this.

I have received a holding letter to say that this debacle was now being investigated by the Company Secretary of B&Q. I explained to them if I was running a company, I would want to know where the weaknesses were.

Will heads roll, I don't know, but I will persue until the bitter end until I recieve a full apology and goodwill from the company.

Alias_Omega

Ok, sounds good. Might have to fire off a letter this week.

Nothing ventured, nothing gained..

TBeckett100

TBeckett100

As Watchdog gears up for a new season, please email [EMAIL="watchdog@bbc.co.uk"]watchdog@bbc.co.uk[/EMAIL] with the following text and hopefully we can get some action! - Thank you all!

USE THE FOLLOWING SUBJECT B&Q Misleading Complainants?

Dear Watchdog Team,

It would appear B&Q could be misleading customers about their rights when they are not fulfilling customer orders. Recently B&Q cancelled a number of orders for a Zanussi Dishwasher. When customers wrote to request compensation for 'loss of bargain' (a term in law which is supposed place the buyer in the same position had the contract been performed) B&Q informed them they have suffered no loss. In addition, B&Q had no choice but not to supply stock as they had no more deliveries, yet B&Q stated that they wish to use a term in their Terms and Conditions which states "B&Q reserves the right not to supply you at our discretion". However, how is discretion used when there is only one outcome?

One consumer, Tom Beckett took B&Q to court and successfully sued for the difference in price between the purchase price and the market value. The judge found a contract has been formed and that discretion was not a valid argument.

Following the judgment, B&Q took orders for an ‘Argonaut Rainsaver’. As the court result was publicised on lossofbargain.co.uk, a number of people complained to B&Q threatening legal action, myself included stating the findings of the hearing. However, despite losing a case, B&Q are still misleading customers into believing they have no legal redress by still stating they can refuse to supply at their discretion and there is no loss. As over 500 people could be affected, I would be grateful if Watchdog could look into this.

Kind regards
XXXXX