We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Infected computer, need help understanding Hijack This log

1235

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Think id suggest another scan as well to be sure (Im not convinced its clean)
    Download SUPERANTISPYWARE (Top right)
    http://www.filehippo.com/download_superantispyware/
    UPDATE and SCAN
    :idea:
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aliEnRIK wrote: »
    You still have some AVG in there. use the removal tool
    http://www.avg.com/download-tools

    SYGATE is too old to be safe. ID suggest removing it and either switching on windows firewall (Which would probably be safer than sygate now) or use a decent 3rd party firewall like PCTOOLS
    Download PC TOOLS FIREWALL (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/PC-Tools-Firewall-Plus-Free-Edition/3000-10435_4-10625321.html

    FIX these using hijack
    O23 - Service: DvpApi (dvpapi) - Unknown owner - C:\Program Files\Common Files\Command Software\dvpapi.exe (file missing)
    O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)
    Thank you.

    Got fid of AVG using that tool.

    I will look at replacing Sygate.

    I tried fixing the two entries but they were still there when I reran HiJack this :confused:

    See next post for new log
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aliEnRIK wrote: »
    You also need to download SERVICE PACK 3 (Security updates)

    Will do thanks
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aliEnRIK wrote: »
    Think id suggest another scan as well to be sure (Im not convinced its clean)
    Download SUPERANTISPYWARE (Top right)
    http://www.filehippo.com/download_superantispyware/
    UPDATE and SCAN

    Thanks - ran this and it found 6 more nasties :eek:
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Here is the latest Hijack this (still with Sygate and yet to apply SP3)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:40, on 2009-01-31
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    R3 - URLSearchHook: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PopKill Class - !!3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: ZKBho Class - !!56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl Netguard\FBHR.dll
    O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BgMonitor_!!79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
    O4 - Startup: Scheduler.lnk = C:\Program Files\3B Software\Common\Scheduler\wcomschd.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/instant-play-en/FlashAX.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: DvpApi (dvpapi) - Unknown owner - C:\Program Files\Common Files\Command Software\dvpapi.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)

    --
    End of file - 6547 bytes

    Thanks
    It's easier to get forgiveness than to ask permission ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    2 of those look very odd to me (And theyre the same)
    Do you HAVE 'spybot' on your machine?
    :idea:
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aliEnRIK wrote: »
    2 of those look very odd to me (And theyre the same)
    Do you HAVE 'spybot' on your machine?

    yes I do, I'll go run a scan with that. Which two are the odd looking ones?
    It's easier to get forgiveness than to ask permission ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    To be honest. Theres a few items in the log im unsure of
    But the particular 2 are ~
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    :idea:
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Well I have run spybot and it detected a few more bits which I have removed. Rebooted and ran Hijack this. Here is the latest log, although the two you mention in your last post are still there!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 14:28, on 2009-01-31
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    R3 - URLSearchHook: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PopKill Class - !!3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: ZKBho Class - !!56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl Netguard\FBHR.dll
    O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: livetvbar Toolbar - {ad55c869-668e-457c-b270-0cfb2f61116f} - C:\Program Files\livetvbar\tblive.dll
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BgMonitor_!!79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
    O4 - Startup: Scheduler.lnk = C:\Program Files\3B Software\Common\Scheduler\wcomschd.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/instant-play-en/FlashAX.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: DvpApi (dvpapi) - Unknown owner - C:\Program Files\Common Files\Command Software\dvpapi.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)

    --
    End of file - 6547 bytes
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've done another full scan with Avast and that came back clear. Any other things I could try?
    It's easier to get forgiveness than to ask permission ;)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture