GAME OVER PLEASE! Win one of 10,000 return flights (starts 30/1)

lexilex

lemonskinny wrote: »

So Philip Meeson is the boss.
Anyone got his email address?!

It's hard to find any email addresses at all for Jet2 so I doubt it very much.

I'm wondering whether it's worth an email to citizens advice, just to see if we've got a leg to stand on really, not sure if they would be able to help with something like this though.

lemonskinny

http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=877559

bet he's not worried about paying for his holiday.

(Jet2.com are part of Dart Group plc)

lexilex

Worth a try?


Contact Dart Group


Fax 44 (0) 113 238 7455
Email: [EMAIL="information@dartgroup.co.uk"]information@dartgroup.co.uk[/EMAIL] Please note this address is for Dart Group PLC related enquiries only. Any queries relating to Jet2.com should be directed to our Customer Services Centre on 0906 302 0660. Opening hours are Monday - Friday 0800 to 2100; Saturday, Sunday and Bank Holidays 0900 to 1700.
Registered Office


Dart Group PLC
Low Fare Finder House
Leeds Bradford International Airport
Yeadon
Leeds
LS19 7TU
United Kingdom
Dart Group plc was incorporated in the United Kingdom in January 1977, company no. 01295221

lemonskinny

ha! i was just about to post that. yes, i don't see why not.

i might send a letter to him there (with dart group plc after his name)

lemonskinny

One thing we should all mention in our emails/letters of complaint:

make it very clear that the way we've been treated in this competition has put us off flying again with jet2, or recommending them to friends/relatives.

they want our custom in the future, long after the competiton & its free flights. now more than ever they need to work hard to attract and retain customers.

lexilex

lemonskinny wrote: »

One thing we should all mention in our emails/letters of complaint:

make it very clear that the way we've been treated in this competition has put us off flying again with jet2, or recommending them to friends/relatives.

they want our custom in the future, long after the competiton & its free flights. now more than ever they need to work hard to attract and retain customers.

That's what I made clear in the other email I've sent, I only flew with them last month and won't be doing it again

lemonskinny

people power!

lexilex

lemonskinny wrote: »

people power!

Let's just hope others follow us and we can do something about this.

nwt83

I've sent my complaint in a greetings card:D

rio_67

i got a call back from jet2 but i was not at home :mad: so my partner took call. the lady told him that we were doing all the right things and cant understand why we are having no luck , she told him that the change of dates in june are only meant to be if flying from belfast or edinburgh i have just checked on request form and thats what it says but dont know if that was the same yesterday ? so she has told us just to keep trying.