Empire Direct have gone into administration. Updated more.

Triker

“We are working hard with the remaining employees to establish a list of customers with outstanding orders and much of our immediate effort will be focused on communicating with them. Within the first few weeks of the administration, we are aiming to contact all customers who have paid for goods which they have not received.



It'd be good if I manage to get my fridge but a fridge is just a fridge, I'm absolutely gutted that so many have lost their jobs. Having spoken to the manager who was obviously still in shock at having to send his staff home and deal with this nightmare, I just hope that they can all find alternative work.

penrhyn

Very sad, I bought a TV and a Cat and Dog Vacuum cleaner from their Derby store and found the service excellent and more competitive than the branch of PC Dixon Curry's World store next door.
Probably the next to go.

Antispam

Grattens catalogues in Bradford other week cut jobs
Seabrokes crisps taken on more staff so some good news in Bradford

babyx1uk3

i brought loads of stuff from them before christmas, thank godness it didnt happen them. triker did you pay by credit card? can u still get your money back?
Yes i agree must be awful for all the employees, poor things, not nice for anyone. So many going under, its like a new one every couple of weeks at the moment.

skintlass

Antispam wrote: »

Grattens catalogues in Bradford other week cut jobs
Seabrokes crisps taken on more staff so some good news in Bradford

Seabrooks seem to have taken over at my local asda at least in the single bags of crisps maybe they've done a deal and thats why they're doing well.

DCFC79

cruella_de_vile wrote: »

So many household names going, it really is quite worrying.

but then there are jobs being made available in retail, theres 5000 being mad available by waitrose, tesco 10,000 and morrisons 5,000 so its not all bad but it depends in which area of the country the new vacancies are going to be

stand-out

I placed an order today at 3 and no payment screen come up but got an email and order confirmation. Was a bit confused as to how they do business so gave them a call about 3-30 and got through to the support team straight away who then put me through to the sales team (0871 472 9001). The guy said the item was probably out of stock so would check, but he looked and said there were lots available and it was due to the site being updated and changes in their payment processory. He said to call them back about 7-30 to pay and guarantee next day service. I saw the site went down about 5ish and my Dad said straight away they have probably gone into administation! So glad it didnt take my payment. Hope everybody else gets it sorted.

chill£d_sav£r

http://news.bbc.co.uk/1/hi/england/west_yorkshire/7838656.stm

nads

The number I made a note off - as I was going to ring them up to chase an order :rolleyes: was 0871 472 9000

zenseeker

pen1 wrote: »

More here, from KPMG:



Full Press Release:
http://www.kpmg.co.uk/news/detail.cfm?pr=3325

KPMG are having trouble of their own.....

http://business.timesonline.co.uk/tol/business/industry_sectors/support_services/article5532224.ece

This could be a mess for customers