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Thomas Cook Complaint

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  • stephb34
    stephb34 Posts: 2,064 Forumite
    Part of the Furniture Combo Breaker
    cokdeli wrote: »
    I booked on line myself, no agent involved.

    cokdeli

    Hi not sure what your disability is, do you know the property you are going to is suitable for disabled people.
  • cokdeli
    cokdeli Posts: 9 Forumite
    Thanks for all your replies, this morning I received a telephone call from the Directors office and they have promised (?) to take care of me at the airport.

    They have been really helpful and most surprised at the fast response to my email.

    Maybe we should give them the thumbs up for this.

    cokdeli
  • k1ngd0m
    k1ngd0m Posts: 1 Newbie
    Thomas Cook chief executive Manny Fontenla-Novoa
    Let me know if you have any joy as i would like to contact him also.
    :beer:
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