Samsung 32" HD Ready LCD TV (HD Ready) for £675 delivered?!!!

SaraSeahorse

my order confirmation stated full price

d_shuttleworth

Thanks for all te mails about the extended warenties. I will check themout and let you know. I must agree though that under the sale of goods act you shouldnt need one, However these days unless you are willing to take them to court most companies push it all the way. Thanks anyway !

YaZiN

c_smith wrote:

Out of interest, when you received your email order confirmation, did it say £480 or £600?

Ordered 9th Feb with the 20% + QuidCo, paid directly with CC and both the confirmation email and "delay" letter stated £480 for the 26" IDTV

svijay

After ordering in early Feb, my two 26" sets just landed on my doorstep (unannounced, like mentioned by other posters) - lucky my wife was at home (she was a bit surprised as I had not told her I had bought them!). My first thought is that the picture quality is not as good as my Panasonic 26" LCD, but that cost £730 from Currys last Nov (using all discount codes!). One small point - the autosetup DOES NOT automatically search and store the digital freeview channels, only the analogue ones. This led to a moment of panic (is the tuner not sensitive enough for my area?), but all was solved by using the menus to auto-search the digital channels. Thank you to the original poster!

bwfc0907

Can you guys advise which bracket u use to wall mount for the 32" version. I want a moveable arm or tilt and swivel bracket that is at least 4 inches away from the wall as I need to put a magic eye in to the ariel socket.

andrew_b6k

I ordered 26 ins on the 6th Feb via phone, had 25% off approved by a supervisor, got a call today from Credit dept at freemans to say it's in stock and to take my credit card details, although she said I could only have 20% off and this was not debateable. If I wasn't happy with this, she'd cancel the order.

It's quite a farce... The woman who called from the credit dept even told me that she could see on my account that at the time I placed the order (on the phone), the person who took the order went to a supervisor to confirm that I could have the 25% off, and the supervisor authorised it. Woudl have been better off just going through quidco + freemans 20% off. Total joke. This is also the short version of my story, but don't want to bore anyone with the long version. Basically this whole thing hasn't been worth my time and I should have just gone to John Lewis as and when I was ready to order one.

Regardless, I'm going to take the TV at £480 (20% off) since I've spent so much time already on it, and just send the full story on the shambles of my order to Sarah Gibb along with a CC to several industry bodies that they're members of and trading standards. If I wasn't to have the 25%, they shouldn't have told me I would be by signing up to the catalogue and opening an account, and it definitely shouldn't be on their computers that a supervisor authorised it at the time of ordering. I might not get anything from it, but at least it will give them a few headaches. Very sly company.

Rosco1112

I get frustrated when I read emails like this, why can't people stop being so greedy and accept that 20% is really a very good deal and Freemans are giving us all a good deal because you cannot get these Samsung lcd's cheaper anywhere else. It stated quite clearly that 25% was for fashion clothing and not electrical goods. What is the point in going to Trading Standards for a poxy 5%

executiverocker

Rosco1112 wrote:

I get frustrated when I read emails like this, why can't people stop being so greedy and accept that 20% is really a very good deal and Freemans are giving us all a good deal because you cannot get these Samsung lcd's cheaper anywhere else. It stated quite clearly that 25% was for fashion clothing and not electrical goods. What is the point in going to Trading Standards for a poxy 5%

i believe the 25% the user is speaking of is the "25% off first order" not the recent one. So when oyu are promised 25% off then later told oh no 20%, isnt that kinda wrong?

odowdchr

executiverocker wrote:

i believe the 25% the user is speaking of is the "25% off first order" not the recent one. So when oyu are promised 25% off then later told oh no 20%, isnt that kinda wrong?

No, i think this was the 'previous' 'previous' 25% off everything which expired in early January but the code still worked on the website.
Quite a few orders sneaked through until the end of Jan (when this mad rush started) before they realised and cancelled the orders, whence people re-ordered with the other "20% off your first order" and got another 5% through Quidco.
The problem with Freemans is that web sales and telephone sales are completely separate, so they were both telling different stories. Some got the orders through, most didn't. (my 25% was cancelled on 27th Jan and i re-ordered on 4th Feb with 20% off, TV came 2 weeks ago)
God knows how long this person's been waiting though....and they shouldn't have still told him he could have 25% off on 6th Feb when they'd been cancelling other people's 25% off orders from 26th January onwards.

hurdy

It would be if you weren't blagging the 25% in the first place.

I had 25% confirmed by a supervisor too, and it was cancelled. I let it go, the 25% code wasn't meant for me, I picked it up off the net. I went with 20%, Tv is being despatched as we speak after waiting since January for it.

Rubbish company but its obviously a great deal and worth waiting for otherwise I (and others) would have cancelled. Just let it go, you've still got a craking telly for an unbelieveable price - full Freemans price is still a good deal, 20% off is a belter.