Free Cinema Tickets - Discussion thread

hanatan

I have got first one without any information on apart from my name. And when I read the thread, I did again at Manchester Printwork. But all gone:( I know it is free but I am not happy how they operate as I literately ordered two of the tickets and got it at first.

angelesque

Thougth I had tickets for Bruno (the non-personalised ones), but after seeing the posts on here tried to get new ones this morning. All full - not very impressed. Agree that this will cause huge problems at the box office - hardly anyone will know about the error. I am yet to receive an email from SFF to let me know about their big mistake - only because I come on here I know.

iansutts

Same here, what a shambles! You would think that SFF would at least send an email to all those who applied and still think they have a valid ticket to apologise or at least set some other screenings up. I emailed them yesterday and havent had a reply so i would be none the wiser.

gismo1554

I guess I was one of the lucky ones to get tickets this morning for Bruno after getting the non-personalised ones yesterday.

gismo1554

iansutts wrote: »

Same here, what a shambles! You would think that SFF would at least send an email to all those who applied and still think they have a valid ticket to apologise or at least set some other screenings up. I emailed them yesterday and havent had a reply so i would be none the wiser.

I actually don't think any of our details registered yesterday as I was able to use the same details as yesterday to get tickets. This being true I guess they have no record of who applied or how to email them

iansutts

It appears you was one of the lucky ones, It will be very interesting on the day how many people will turn up.

Silk

I'm glad I don't work in the cinema's :eek:
It will be carnage on the nights of the screenings !!!
If I did I think i would throw a sickie :rotfl::rotfl::rotfl:

It might be a publicity stunt though ? Thousands turn up to see film and can't get in, riots in the streets etc etc
:rotfl::rotfl::rotfl:

CherwellRiver

I suppose a screenshot saying '[My name] has secured VIP access to the hottest event of the year Bruno' should form a worthy case to Advertising Standards Authority?

In no way they can get away so easily. Without apologies, just plainly denial of responsibility.

danielfulshaw

This is when a promo goes bad. So, they design a fancy personalised site, give out free tickets (supposedly) to get WOM (word-of-mouth), then they muck it up and don't confess by trying to cover their tracks (badly!). If i was Universal I would be worried about the backlash from this and would be doing everything in my power to think about what I can do to sort this out.

I got a ticket on Monday - no confirmation e-mail, but my name was on it ('branded' in SFF's terms), but no cinema or time ('unbranded') - so do I have a valid ticket or not?

Also, if the screening was full on Monday, why did they send an e-mail round 30 minutes ago asking people to apply for the last few tickets?

Come on SFF and Universal - you need to sort this out BEFORE the screening and the angry mobs descend on poor cinmea staff.

kittycoocat

This whole escapade, regarding the Bruno free screening, is a shambles and disgrace.
I checked this site earlier this morning......no news since yesterday!!!
Now just learned of the 'Mistake'. Of course......there is going to be a riot on 30th at all the cinemas showing the film. People put themselves out to travel to the cinema, even for a freebie!!!!!!!!!!!!!
I'm miffed to think people who grabbed the last few tickets realising the mistake .....managed to get the legit ones with all named detail.....what a joke!!!!