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Debt Relief Orders (DRO) - Information & help thread

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  • fatbelly
    fatbelly Posts: 22,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Hmm odd. Does it usually show in the register before it they send the approval emails?

    Also when step change submit is it just the application of is it also all the supporting documents that go to the insolvency practitioner?

    I may seem impatient but I started this before lockdown. Then left it only to pick things back up in June and it’s been 5 solid months getting to this stage. I hope it’s worth the wait! 
    No-one sends any supporting documents (except in very rare cases) - those documents are just sent to stepchange so that the intermediary can cover their a** if anything goes wrong.

    The general pattern is 
    intermediary presses submit
    next day - DRO Team does basic checks ( fee paid, credit file, insolvency register)*
    next day - dro approved emails to intermediary and all creditors
    next day - entry appears on register

    *If the £90 fee not paid they will continue to check for it for 10 working days, then reject the application.

    As long as the fee is paid there is 99% chance that this will go through OK. 
  • It's surprisingly quick. I recently entered a DRO and my process was:
    1. Submitted by Stepchange on Friday.
    2. Received acceptance email from Insolvency Service on following Wednesday.
    3. DRO was on Insolvency register and credit file the next day.
    The Insolvency Service does the rest so really once your application has been submitted you don't have worry about it. They're quick contacting the creditors named as well - My water company and the DWP were notified within a week. Not heard anything from my other companies so far.
  • Shakeyatictacs
    Shakeyatictacs Posts: 13 Forumite
    10 Posts First Anniversary
    edited 23 October 2020 at 4:21PM
    Hi, I applied for a DRO last November 2019, so is due to be completed on 25th November 2020. I have just been offered a full time position which will increase my pay. This will not effect my wages until 28th November, so do I still need to inform my OR? 
    Thank you in advance for any replies 
    Charlean 
  • fatbelly said:
    Hmm odd. Does it usually show in the register before it they send the approval emails?

    Also when step change submit is it just the application of is it also all the supporting documents that go to the insolvency practitioner?

    I may seem impatient but I started this before lockdown. Then left it only to pick things back up in June and it’s been 5 solid months getting to this stage. I hope it’s worth the wait! 
    No-one sends any supporting documents (except in very rare cases) - those documents are just sent to stepchange so that the intermediary can cover their a** if anything goes wrong.

    The general pattern is 
    intermediary presses submit
    next day - DRO Team does basic checks ( fee paid, credit file, insolvency register)*
    next day - dro approved emails to intermediary and all creditors
    next day - entry appears on register

    *If the £90 fee not paid they will continue to check for it for 10 working days, then reject the application.

    As long as the fee is paid there is 99% chance that this will go through OK. 
    Thank you. Check the register at 7 am was on there! Emailed at 9:50am.

    Just a waiting game to see the utility bill accounts sort out whatever it is they do so I can know going forward I only pay for future usage. 

    Same with council tax as there is still Nov -March to pay for. 
  • sourcrates
    sourcrates Posts: 31,546 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 23 October 2020 at 7:38PM
    Hi, I applied for a DRO last November 2019, so is due to be completed on 25th November 2020. I have just been offered a full time position which will increase my pay. This will not effect my wages until 28th November, so do I still need to inform my OR? 
    Thank you in advance for any replies 
    Charlean 

    No you don`t need to inform anyone.
    Your DRO will have completed on the 25th, well done.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 22,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    fatbelly said:
    Hmm odd. Does it usually show in the register before it they send the approval emails?

    Also when step change submit is it just the application of is it also all the supporting documents that go to the insolvency practitioner?

    I may seem impatient but I started this before lockdown. Then left it only to pick things back up in June and it’s been 5 solid months getting to this stage. I hope it’s worth the wait! 
    No-one sends any supporting documents (except in very rare cases) - those documents are just sent to stepchange so that the intermediary can cover their a** if anything goes wrong.

    The general pattern is 
    intermediary presses submit
    next day - DRO Team does basic checks ( fee paid, credit file, insolvency register)*
    next day - dro approved emails to intermediary and all creditors
    next day - entry appears on register

    *If the £90 fee not paid they will continue to check for it for 10 working days, then reject the application.

    As long as the fee is paid there is 99% chance that this will go through OK. 
    Thank you. Check the register at 7 am was on there! Emailed at 9:50am.

    Just a waiting game to see the utility bill accounts sort out whatever it is they do so I can know going forward I only pay for future usage. 

    Same with council tax as there is still Nov -March to pay for. 
    Well done The register seems to be updated really early in the day - maybe 6 a.m.
  • fatbelly
    fatbelly Posts: 22,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Hi, I applied for a DRO last November 2019, so is due to be completed on 25th November 2020. I have just been offered a full time position which will increase my pay. This will not effect my wages until 28th November, so do I still need to inform my OR? 
    Thank you in advance for any replies 
    Charlean 
    In your case the answer is no as the change in income takes effect outside the moratorium period. Excellent timing!
  • Thank you both for your replies. It’ll be nice to have a months full time wage. It’s been hard surviving the last few years. 
    Thank you again. 
  • It would be nice if the £20k DRO limit was raised a little 
  • fatbelly
    fatbelly Posts: 22,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    It would be nice if the £20k DRO limit was raised a little 
    Yes it would
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