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Wanadoo BroadBand

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  • I think with all these things Helen, it does seem to depend on who you speak to and perhaps try again at a different time tomorrow.

    Alternatively would it be an upheaval to move to say Tesco for their value package? It seems to depend on what speed you are used to, this is 512, and if you download a lot as it is capped at 1gb a month.

    icon7.gif
  • helen21_2
    helen21_2 Posts: 8,092 Forumite
    Im concerned because a friend was with wanadoo and they really messed her about when she left, they somehow flagged their line or summat or where unable to get BB for month and at the mo BB is the only thing keepinfg me sane (god how sad is that :o ) so going elsewhere is not a prob but being unable to go elsewhere would be a nightmare :o

    On 1mb at mo for £17-99 with a 2 summat usage allowance, but never really download out, only the occasional album :o
  • Just did a search on the forum and a few people do seem to have got the upgrade for £14.99 so definately worth trying again.

    While you are here if you pop into Home Phones we might be able to help you reduce your telephone bill icon12.gif

    icon7.gif

    oh and for sure you don't want to be without any access at all :eek:
  • helen21_2
    helen21_2 Posts: 8,092 Forumite
    Will go look after i fed children, christ you'de think i never feed um the way their shouting ;) Thanks for all the advice ;)

    Helen
  • helen21_2
    helen21_2 Posts: 8,092 Forumite
    WoW 2 minute phone call for a migrating number, and im now gonna be upgraded to 2 meg at £14-99 with no tie in contract, within 10 days :D:D:D:D:D Thanks everyone especially rikki who has helped me by pm :T :T :T :T
  • helen21_2
    helen21_2 Posts: 8,092 Forumite
    :j :j :j Guess who's on 2 meg already :D
  • Rikki
    Rikki Posts: 21,625 Forumite
    Your welcome Helen, glad I could help.

    Its just knowing how to ask sometimes.1a_y_wink.gif
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Wow oh wow oh wow ! thank you peeps, we're in debt and trying to clear it and this site is my bible and has helped tremendously for which i am grateful. I phoned wanadoo 4 times and got different people every time and was told NO no No i cannot have it reduced. On the 4th call success. Made my day, i add up my savings and jump for joy. good luck everyone else.
  • elvis_bloggs
    elvis_bloggs Posts: 8,276 Forumite
    1,000 Posts Combo Breaker
    helen21 wrote:
    :j :j :j Guess who's on 2 meg already :D
    Show off. 1a_y_sad.gif
  • Dave_Q
    Dave_Q Posts: 28 Forumite
    Just called Wanadooo - was paying £17.99 for 1mbps.

    Pointed out that my year was up and was now looking at my options but really didn't want to move, although would have to if I could not get the right price (mentioned Plusnet and Tiscali at £14.99).

    Immediately put through to Customer Care who straight away offered me £14.99 per month at my highest possible speed (probably 2mbps). Guy said that he done this deal numerous times today!

    Anyone who is on £17.99 and is out of contact is paying over the odds.
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