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DWP employment waiting list
Comments
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What exactly does "national" mean in terms of location - when it comes to DWP vacancies ?
ie) Where would they be located ?
http://www.dwp.gov.uk/about-dwp/working-for-dwp/current-vacancies/0 -
What exactly does "national" mean in terms of location - when it comes to DWP vacancies ?
ie) Where would they be located ?
http://www.dwp.gov.uk/about-dwp/working-for-dwp/current-vacancies/
If you look at treasury website it says "Various" so I presume they have mnay offices the roles could be based at0 -
Fivefootsix wrote: »Good luck with your interview, so weird it's on a Sunday. Let us know how you get on.
Is anyone applying for the customer adviser job in Walsall (AO)? Just seen that one come on today. Also, are the online tests all the same for all grades, or are they easier the lower down the grade? I've only ever done one for the B'ham EO job, the vacancy before that was an old style one.
I'm sorry but I can't answer your question. However, I may apply for this job too. Does anyone know the address for the Pensions & Disability Office in Walsall, I need to check to see if I can commute to this site. Thanks in advance.0 -
Thanks for your Good Luck wishes!
I'm sorry but I can't answer your question. However, I may apply for this job too. Does anyone know the address for the Pensions & Disability Office in Walsall, I need to check to see if I can commute to this site. Thanks in advance.
Walsall, West Midlands WS1 1RP
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Thx for the map, any idea how far it is to walk from the train station to the DWP Office, sorry I haven't been to Walsall in over 10 years
No problem - you can find out when you click on the map - click and it will take you and you can get directions and whatever
Anyway, I just checked its a 7 minute walk from Walsall Station to the Walsall DBC
I don't live in Walsall but I have been before but doesn't mean i cant find out how long and where it is- we have the wonderful technology of today!!! i.e. google maps/directions0 -
Good luck to all still waiting (including me) had another interview ofr another IRC (AO Grade this time) and it looked like it was 250 ish ppl for 50 posts. As i passed a EO interview (although just for a merit list place) fingers crossed i am ok for this one.0
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Executive Officer
Job Title and Grade
Executive Officer/Band C
Job reference
IRC 61099
Business area
Jobcentre Plus, North West Region Merseyside District and Cheshire, Halton & Warrington District
Location
Please note that we have offices throughout the Merseyside District and Cheshire, Halton & Warrington District.
Merseyside District includes: Knowsley & St Helens, North & South Liverpool and Sefton & Wirral.
Cheshire, Halton & Warrington District includes all of Cheshire, Halton & Warrington.
Hours
The full time working week for Jobcentre Plus is 37 hours.
You may be a required to work at anytime between the hours of 8am and 8pm on any day between Monday to Friday and 9am-5pm on a Saturday.
Part time working patterns within these hours are also available but must meet business needs.
Please note that successful part time candidates may be required to work full time for specific periods to complete and consolidate training.
Salary
Starting Salary £20,240 (pro rata for part time) on a scale of £20,240 to £24,230
Closing date
25th June 2009
Term of contract
Fixed term Appointment for up to 18 months with a possibility of extension or permanency. These posts are for a fixed period due to a temporary increase in workloads or to backfill behind permanent staff undertaking other roles.
Existing staff are excluded from applying for posts in their current grade to avoid destabilising the business - Workforce Management Bulletin 111/2007 applies.
At this stage, these posts are solely for customer facing roles in a Jobcentre and we would envisage all successful candidates being posted to these customer facing roles. However successful applicants may be offered equivalent posts in other parts of our business such as Benefit Delivery Centres.
Description
A number of exciting opportunities have arisen in the Department for Work and Pensions within Jobcentre Plus where you can be part of an organisation that makes a real difference to the lives of others. Typical roles may include dealing with members of the public face-to-face in local Jobcentres; managing teams processing benefit in our benefit delivery centres or managing teams taking claims from customers over the phone in our contact centres.
We are looking to recruit people who are customer focused, able to build constructive relationships and who are committed to providing a professional service.
Typical duties include:
Carry out interviews with customers seeking work, helping them to identify realistic job goals and the steps required to overcome barriers to them finding work. Work with colleagues and Jobcentre Plus partners to ensure customers get the support they need to gain employment
Lead a team of people who conduct discussions with customers to review their efforts to find work, answer enquiries, give advice and check customer information. Develop those staff and monitor their work to make sure the highest levels of customer service are maintained.
Manage the flow of customers through the Jobcentre; ensuring customers are signposted to the correct service. Monitor demand for services and direct staff to meet that demand ensuring customers are helped quickly and courteously
Manage a team of people responsible for answering enquires on benefit claims or the processing and maintenance of benefit claims, allocating and monitoring clearance of work, interpreting Management Information and answering complex queries. Make decisions, provide explanations, reconsider decisions and prepare appeal submissions on benefit claims.
Manage a team of people providing the focal point for customers making enquiries to Jobcentre Plus services using the telephone. You will support them in delivering excellent customer service by telephone, manage their performance and deal with complex or difficult queries.
All posts involve ongoing use of management information to monitor and improve personal/team performance.
The Civil Service is an equal opportunities employer.
Competencies
Those successful at this stage will be required to undertake numerical and literacy testing from week commencing 20th July 2009, for two weeks. Candidates successful at test are likely to be asked to immediately attend an interview on the same day.
Contact details
Before you apply, please 'save' your fully completed application form under your full name, (Surname first, followed by your forename) before you attach it to the e-mail. CV application forms are not accepted.
Please email your application to : You must include reference IRC 61099 and your name in the subject box
This email address is for application forms only. We will not reply to any other Correspondence sent to this email address.
If you have a disability which prevents you from applying online and need to request an application pack please call 0191 218 7504 or 0191 218 7277. If you do not have access to the internet you will be able to access it at your local library, Outreach Centre or Internet Caf!.
· To find out more about DWP, read the
· For details of vacancies in all government departments use our
DWP is committed to providing services which embrace diversity and which promote equality of opportunity. We also offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria.
Application forms and information in Welsh and alternative formats are available on request.
We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, HIV positivity, working pattern, caring responsibilities, trade union activity, or political beliefs – or any other grounds.
By any chance do any of you folk have a copy of the original ad for;
[FONT=Arial, sans-serif]Executive Officer (Band C) [/FONT][FONT=Arial, sans-serif]IRC62541[/FONT]
which was for vacancies advertised in August 2009, to work in the Plymouth, and Liskeard areas?
Seem to have everything else connected with the vacancies except the original ad, which I'm pretty desperate for!
All donations gratefully received...
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Hello!!
Sorry if this has been asked before - im a bit new! Does anyone know what the pass mark for the DWP Ocat is? I applied for a EO position and passed the test. Unfortunately the postion was withdrawn. HR have told me i scored 95 and that this will be held on file for 6 months should an other position arise.
Does anyone know what the pass mark is or what the top score is?
Many thanks in advance xx0 -
Hi do you have a copy of the job advert (IRC 64220)? Its been so long from when i applied i have lost my copy.0
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