Stay at the Travelodge for free

bettyr

I agree Jay-Jay. You SHOULD have been refunded. However, if the system is abused, honest people like yourself will suffer.

budgetflyer

Im afraid this is now part of society.trip on the pavement-sue the council,dont blame yourself. Need a new telly- kick a football through it-claim your home insurance.
Everyone wants something for nothing regardless of the cost to others-including as someone has stated already,maybe someones job.
By all means if the room was dirty-complain, but to find fault or nit pick purely to get a refund or compensation-IMO is just below the belt.

SallyD

I have stayed in Travelodges full price and £10 specials. All in all I think they are fine. Maybe I have been lucky up North but at the end of the day I choose not to go first class, which incidentally are not always up to scratch. I really hope people do not complain for the sake of it as that action will surely jeopodize the special deals and I will not be visiting my family half as often and loads of familes will not be getting the odd weekend away. Come on guys play fair! A room for 5 for a tenner- tea and coffee thrown in - and they clean it!!!! HAPPY HOLIDAY FOLKS

aloiseb

I wondered why our £10 room at the Travelodge this Christmas was so sparkling clean - now I know why they'v pulled the standards up from last year, when there were hairs in the bath...

I'm glad to hear that they have the 100% satisfaction guarantee, but it's our responsibility (as the Nouveau Poor?!) not to abuse it. I shall certainly mention it if we have any cause for complaint next time we use them, but I wouldn't like my children to grow up thinking it's OK to cheat by pretending there was something wrong when there wasn't.

shimmasok

Well i'm glad my post has caused so much controversy and I do agree with those of you who state that this should not be used unethically and I apolgise if i offended, I never seriously expected anyone to use it in this way, if there was any encouragment its only to expect the highest standard as ordinarily I wouldn't have pushed for a full refund for a coke can but 100% was their choice of words not mine and thats why I think if they are getting the benfits of claiming 100% satisfaction they have to accept the consiquences if someone who was 95% satisfied wants to take advantage. Don't forget they make millions extra from claiming 100% satisfaction or your moeny back so why should you settle for 99%

Has anyone got the link for £10 rooms or is this an ongoing offer on their website

tootles_2

Has anyone got the link for £10 rooms or is this an ongoing offer on their website[/QUOTE]

I would like to know too please we want to book a night near Dover in March before a day trip to France.

:T :T :T :T

GlennTheBaker

The £10 SuperSaver thing is now an ongoing offer and can be found HERE.

bettyr

shimmasok wrote:

I think if they are getting the benfits of claiming 100% satisfaction they have to accept the consiquences if someone who was 95% satisfied wants to take advantage. Don't forget they make millions extra from claiming 100% satisfaction or your moeny back so why should you settle for 99%

Has anyone got the link for £10 rooms or is this an ongoing offer on their website

I think if you intend to stay there again that you should change your name as they will have your name blacklisted for taking unfair advantage of their guarantee.

fruitcake_2

If I had known about this policy of 100% money back, I would have used it on the day there was no water available and no warning, therefore making me late to work! A jug of water after an hour of complaining, not really good enoug as there were free rooms availabke elsewhere where there wasn't a problem, as discovered later....a letter is on it's way.....thanks OP

bettyr

fruitcake wrote:

If I had known about this policy of 100% money back, I would have used it on the day there was no water available and no warning, therefore making me late to work! A jug of water after an hour of complaining, not really good enoug as there were free rooms availabke elsewhere where there wasn't a problem, as discovered later....a letter is on it's way.....thanks OP

This is a genuine complaint and Í'm glad that you are taking advantage of their guarantee. Even if they hadn't had this in place, they shouldn't have charged you!