boffer secret sell off

chris3349

gb2774 wrote: »

When i raised my concerns to Mr Wong about my outstanding orders and about my still not as described laptop my moderator position was taken from me within ten minutes. I was never asked to stay at any point although i was well liked by everyone and today banned from posting completely.

People are asking on the boffer forum were you all are no body comenting except minx has said staff and mods dont comment on why people leave or are banned but she said she does not know. i have to be careful what i say as if oli does check this site. but i am sure you will be missed

zenseeker

Seriously....Watchdog!! This place needs to be made an example of by the BBC

chris3349

davemorton wrote: »

I have always had a good service from boffer, bought a few items for +£50, and enjoy the sales/format they use, although there is always a first time to be let down.

hi dave i have not been let down either just hope it stays that way

chris3349

kingslinghbling just asked this on the forum

Hi minx just quick question i just realised that the mods have all changed except for you? Whats happened to gb2774, maggzymay etc

They are in my friends list and they seem to have vanished

was going to post a link to here but will proberly get in trouble

cdcclub

chris3349 wrote: »

hi dave i have not been let down either just hope it stays that way

being a moderator you have to respond to a lot of unhappy customers to get them to submit tickets rather than bad mouth on the board. Not good pr

mne2

I have to say it annoys the hell out of me that they have an 'Ask Boffer a Question' forum but the boffer staff hardly reply in there - what the hell is the point in that then? I've posted several things in there (which mods cannot answer) and there has never been a reply.

WorkingHard

Originally Posted by sandcrawler
Samsung R60+ Notebook with Intel Core 2 Duo T5550 Processor
£349.99
Delivery: £2.99
Condition: As New
Warranty:
Boffer Says: The boffer sellout continues! Up to 3 per customer
Did anyone order this?
I'm having a lot of problems with Boffer over this, mainly that they can't give me a straight answer.

I won't use them again, which is a shame as up to that point I was recomending them a lot, but I have found that they copy and paste standard answers with no relevance to the questions asked.

They took money and then only when asked 12 days later about a delivery date did they then decide they hadn't got any in stock. (I ordered it hours before it "Sold out" and have screen prints to show it. I beleive it was 11.30ish am and it sold out after 4 pm) Why was it left to sell for several hours if there was no stock left before lunchtime?

So, lately we've had the toolcards that were fakes, the keyboards where they advertised 3 and only sent everyone one and now this. It's not the first time I've had a problem trying to get an order processed, last time it refused to let me complete the order, so I submitted a ticket to fix and pay and was told, oh sorry it's now out of stock. Well it wasn't 5 minutes ago when I submitted the problem!

I can't find anyone who had bought this laptop, yet they say the stock is gone, I suggest it was never even there, and they took my £349.99 with no way of supplying the item

They say they have refunded, but as yet no sign on the card that was used, although I trust thats just down to process. Either way thats 2 weeks+ without the money paid.

Very bad customer service indeed. I still have no answer as to why this happened, just 2 standard, we checked the warehouse and theres none, so we'll sort a refund. So thats a Christmas present I don't have.

No alternative, or explanation of how it happened or admitting of their error.

I'll review them on Ciao and mark accordingly. Very let down.

You'll see on the other thread that they emailed out 2 days later advertising the same product from big pockets.

If anyone wants to contact watchdog or TS with me I have all my screen grabs, emails etc to back up my complaint, including posts on the forums.

cdcclub

WorkingHard wrote: »

You'll see on the other thread that they emailed out 2 days later advertising the same product from big pockets.

If anyone wants to contact watchdog or TS with me I have all my screen grabs, emails etc to back up my complaint, including posts on the forums.

will send you a pm:T

duramwheatsemolina

Monday, 8th December, 12:57AM

hi all u might remember me i got barred
would just like to set a few people straight on a few points
thanks everyone who missed us and im sorry but this is the very last message from me
i am not out to cause anyone any harm dont even know who will get to read this
i am of course kimmy-s the make believe fool but i aint so thick as i make out
i would like to draw ur attention to a small matter
http://forums.moneysavingexpert.com/showthread.html?t=1339569
and also
http://forums.moneysavingexpert.com/showthread.html?t=1338215
as these seem to explain things better than i could and it doesnt look like me b***in either
only me there is a link to be found on there bout tshirts u could find interestin
and take a tip from a mate dont let it go to ur head they wont like u look at minx do u honestly want to end up like him
gb and maggz tatts and meself have all been banned today we have had no explanation as to why
we never spammed i wasnt even in all day but iv no wish to use this site again so what have i to lose
thanks everyone who made me welcome including all the banned members
i wasnt on this site as long as some of u but i used to think it was fun
thanks stephen for havin me here but u really need to do somethin mate its gettin beyond a joke all people want is freedom of speach
we dont always have to agree with boffer
but i will warn u if the rumours about staff being able to read pms is true i will be seekin advice about legal resons why this is wrong
i will be contacting trading standards about not being able to contact boffer about my account
as i still have things to arrive well maybe arrive and cannot ticket them if i need to

i would just like to say thanks again to every one who missed us and and for the last time goodbye

anyone wants to find us we will be in the new forum

i hope i speak for eveyone who cant be here so i shall



maggz wrote
mods know reasons for banns its in the staff or mod room



gb2774 wrote
gone but back to modding


tatts wrote

goodbye miss u all but ina better place now

stus_my_name

duramwheatsemolina wrote: »

Monday, 8th December, 12:57AM

hi all u might remember me i got barred
would just like to set a few people straight on a few points
thanks everyone who missed us and im sorry but this is the very last message from me
i am not out to cause anyone any harm dont even know who will get to read this
i am of course kimmy-s the make believe fool but i aint so thick as i make out
i would like to draw ur attention to a small matter
http://forums.moneysavingexpert.com/showthread.html?t=1339569
and also
http://forums.moneysavingexpert.com/showthread.html?t=1338215
as these seem to explain things better than i could and it doesnt look like me b***in either
only me there is a link to be found on there bout tshirts u could find interestin
and take a tip from a mate dont let it go to ur head they wont like u look at minx do u honestly want to end up like him
gb and maggz tatts and meself have all been banned today we have had no explanation as to why
we never spammed i wasnt even in all day but iv no wish to use this site again so what have i to lose
thanks everyone who made me welcome including all the banned members
i wasnt on this site as long as some of u but i used to think it was fun
thanks stephen for havin me here but u really need to do somethin mate its gettin beyond a joke all people want is freedom of speach
we dont always have to agree with boffer
but i will warn u if the rumours about staff being able to read pms is true i will be seekin advice about legal resons why this is wrong
i will be contacting trading standards about not being able to contact boffer about my account
as i still have things to arrive well maybe arrive and cannot ticket them if i need to

i would just like to say thanks again to every one who missed us and and for the last time goodbye

anyone wants to find us we will be in the new forum

i hope i speak for eveyone who cant be here so i shall



maggz wrote
mods know reasons for banns its in the staff or mod room



gb2774 wrote
gone but back to modding


tatts wrote

goodbye miss u all but ina better place now

can i just ask what on earth actually happened earlier? why u guys been banned exactly?.