We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Why the forums are so slow

The techie team have desperately been trying to sort it. I thought I would explain the problem

1. The site is under enormous demand, double anything we've ever had before - its wonderful but a struggle. Having said that this was the reason i moved servers, I predicted this and had hoped we could deal with it

2. The main site is still on the old servers, its under stress but coping. The problem with the old servers was never to do with demand but poor routers to Canada

3. The Chat Forum is on the new UK based servers. Actually its split across three load balance servers. And here's the problem, one of them had a major hard drive failure yesterday, so severe its gone off line. That left two of them to cope with the biggest demand ever, even worse as these are new we then discovered they weren't balancing the load properly. Which meant some people got a zippy server and most a poor one.

The current situation is we're trying to get another server back online. We've take avatar graphics off for guests to help with the load, but its only a small impact. The two existing servers are now balanced, and coping, but only slowly, i decided better to keep the site up that take it off line, though regulars may want to take a wee break and let the newbies play.

4. Where we go from here.

Martin has had major rants, as i'd predicted all this and paid to make sure we coped. Yet we haven't. So we have a 'bandwidth reduction programme' planned, plus getting the third server up and running and possibly a need to get a fourth one.

I know you're frustrated, but Brendan and Neil were both still working on the servers past midnight last night and started again early today. We've had more people visit the site than ever before today, more join the tip than ever before, more in the forum than ever before, and considering we're a server down we've actually done well.

I am determined to get this site zippy and smooth, no matter what it takes (or costs - ugh i hate saying that). However it takes time. This site is less than three years old and was build for £100 expecting 1000 visits a year not 2 million a month :)

martin
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
«13

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.