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nilrems camp for the disappointed to seek solace!

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Comments

  • oql61
    oql61 Posts: 613 Forumite
    suesie999 wrote: »
    Dont want to appear blonde or anything, but head is mashed.......must be missing soemthing but who is BM?!?! :o (is it Birmingham Midshires?? )

    Yes, Birmingham Midshires it is. Fixed Rate Bond at 6.6%. Not entirely clear whether it can still be funded until November 30th (as opened before it was withdrawn). I have been told twice that it can, but you know what these phone answerers are like ... they tend to tell you what you want to hear ... even if it's not true ... just to get you off the phone. If anyone knows for sure please could they let me know?
  • oql61
    oql61 Posts: 613 Forumite
    Birmingham Midshires, although having just got off the phone to them, I'm none too happy right now :mad:

    oql61 - Yes, you are right in that you can continue making deposits until the 30th November ;)

    What I'm unhappy about is despite being assured that I would be able to transfer my Icesave ISA to them as long as we sent the cheque and certificate just as soon as we receive them from FSCS they are now saying they need them by 30th November!!! :eek:

    This will be impossible as we won't receive the certificates until mid-December at the very earliest :mad: :mad: :mad:

    Bummer. Really sorry to hear that. Why would they need the certificate now when they know it's not yet available?

    Thanks for asking about the fixed rate bond. That's three affirmatives now on that topic, so I guess it must be true. Now, where is email? :mad:
  • amistupid
    amistupid Posts: 55,997 Forumite
    Part of the Furniture 10,000 Posts Photogenic I've been Money Tipped!
    THE HOLY GRAIL, in it's full glory:

    Dear Customer


    Icesave accounts with the London branch of Landsbanki Islands hf


    This email has been sent to you because records available to us indicate that you hold an account with Icesave. If you do not hold such an account, please contact us by email at [EMAIL="enquiries@fscs.org.uk"]enquiries@fscs.org.uk[/EMAIL].


    This email invites you to log on to your Icesave account to be paid compensation in respect of your deposits with Icesave under the electronic payment process managed by the Financial Services Compensation Scheme (FSCS). We previously wrote to you about how the process would work on 4 November 2008.


    For the FSCS to pay you compensation, you will need to take the following steps:
    1. Log on to your account as usual through the Icesave website which is now operational. You will need to confirm your User ID, unique password and memorable information, in the normal way. If you need to reset your password, you can do so at the log in screen.
    2. You will be asked to verify the account balance of your Icesave account(s) and the details of your selected nominated account to which the payment is to be made. By completing the process you will instruct a payment of the Icesave account balance shown to your selected nominated account by an electronic transfer. The money should then arrive in your nominated account within approximately five working days.
    3. If you hold an Icesave instant access account or ISA account, you will be paid compensation after you confirm your agreement to the terms for payment, including the transfer to the FSCS of all your rights in respect of your Icesave deposits against Landsbanki Islands hf, the Icelandic Depositors’ and Investors’ Guarantee Fund (DIGF) and any other relevant party. This transfer will not affect your deposit in any way and is a legal requirement for the FSCS to be able to recover money from Landsbanki Islands hf, the DIGF or any other relevant party.
    4. For ISA holders, the same process will apply as for instant access account holders. The money you held in your ISA will not lose its tax-free status if you follow this process. An ISA certificate will follow by post to allow you to reinvest that sum in an ISA with another provider by 5 April 2009. You should receive your ISA certificate within 2 weeks of claiming compensation using the electronic process and you will have to give this certificate to your new ISA provider when you open your ISA with them.
    5. If you hold an Icesave fixed rate savings account, you will be offered the option of payment of your deposit through the electronic payment process. Alternatively, you will be able to opt to receive the principal amount of your deposit, together with accrued interest up to the maturity date, at the end of the fixed term. If you choose this latter option, then the electronic process option is not available to you. However, you should still log on to the website and tick the appropriate box to confirm that this is your wish. At that time, we will be notified that you wish to wait until the end of the fixed term and we will then send you an application form to complete and return to the FSCS. This process will be slower, although we aim to complete this process so far as possible within 6 weeks of receipt of a completed application form, with payment following the maturity date of the account. You should also be aware that if you hold a fixed rate savings account that pays interest on a monthly, quarterly, or annual basis, and you decide to hold that account until maturity, you will not be paid any interest prior to maturity.
    6. Irrespective of what type of Icesave account you hold, if you choose to participate in the electronic payment process for that account, then the payment amount you receive will be the principal sum deposited plus interest up to and including 7 October 2008.
    If you have more than one account with Icesave, you will need to repeat the process described above for each account.


    If you do not seek payment within one month from the date of this email, you will be contacted separately by the FSCS with details of how to make a claim for your deposits with Icesave. This will be through a paper-based application process once the electronic process is complete. This process will be slower (we aim to complete this process so far as possible within 6 weeks of receipt of a completed application form), but you will receive the same amount no matter which process you use (unless you hold a fixed term deposit and opt to await payment until the end of the term, as explained above).


    If you experience any difficulties with the process, please seek assistance by calling Icesave’s Customer Services Helpline on Tel. 0845 605 6050.


    Further details are also available on the FSCS website (www.fscs.org.uk).


    Yours faithfully

    FSCS

    I post not to provoke, but to prove the existence of the cherished one.
    In memory of Chris Hyde #867
  • awwww! i want, nay NEED, mine now! :(
  • Stormy
    Stormy Posts: 387 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Grrrrrrrrr :( no email...
  • amistupid
    amistupid Posts: 55,997 Forumite
    Part of the Furniture 10,000 Posts Photogenic I've been Money Tipped!
    harrowing wrote: »
    ...your were drawn to the lady with the "fine pair of lungs".... :o

    My present lady has a magnificent pair of lungs. I've just heard her shout for me to put dinner on and she's at her mother's which is 5 miles away!

    Long live Les Dawson :rolleyes:
    In memory of Chris Hyde #867
  • TattyBear
    TattyBear Posts: 3,844 Forumite
    Amistupid, just trying to get an idea of what framework the FSCS are using to send out the 2nd emails. Is it alphabetical? Can I ask what letter your surname starts with?

    I read someone starting with E got their 2nd mail a few days ago.
  • ...there are lies, damned lies and fscs emails -
    Mine and my Mum's surname starts with M and we've both had the golden ticket. Surprisingly so does my Dad's and he hasn't received it.
  • ~Chameleon~
    ~Chameleon~ Posts: 11,956 Forumite
    10,000 Posts Combo Breaker
    oql61 wrote: »
    Bummer. Really sorry to hear that. Why would they need the certificate now when they know it's not yet available?

    Thanks for asking about the fixed rate bond. That's three affirmatives now on that topic, so I guess it must be true. Now, where is email? :mad:

    I guess they need proof we're entitled to place these funds in an ISA being as the normal transfer route isn't possible :confused:
    “You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.”
  • TattyBear
    TattyBear Posts: 3,844 Forumite
    harrowing wrote: »
    ...there are lies, damned lies and fscs emails -
    Mine and my Mum's surname starts with M and we've both had the golden ticket. Surprisingly so does my Dad's and he hasn't received it.

    My surname starts with J. There seems to be no rhyme or reason for the order in which people are getting 2nd mails. I don't know how the FSCS are making sure that everyone gets their email when they're not doing it in any order. Calling it a shambles would seem to be putting in kindly. :mad:
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